Login Page - Create Account

Support Board


Date/Time: Wed, 24 Apr 2024 19:42:10 +0000



Post From: Hardware ID for CTS in live simulation Mode

[2020-01-03 04:19:58]
Sierra Chart Engineering - Posts: 104368
This Chartbook certainly does cause high CPU usage. It will take us some time to see what we can do to improve performance.

For the time being we recommend doing the following:

Run Sierra Chart in Safe Mode to see if that helps:
Sierra Chart - Software Login Instructions: Using Safe Mode

Increase the Chart Update Interval to 1000 or 1500:
General Settings Window: Chart Update Interval (Global Settings >> General Settings >> General >> Update Intervals)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing