Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Fri, 26 Apr 2024 00:25:08 +0000
Post From: changing from AMP-Rithmic data feed to Sierra's (non-professional)
| [2020-01-01 02:18:12] |
| |
|
Sorry we are not going to do anything further. This matter is now closed. We have spent enough time on this. This is final. Also Matthew was not in a position to provide a proper technical answer here. Please do not ask us about this further. This is absolutely final. This is a 65 post thread. This is getting to be insane and this is over with. It is over with. It is final. We are not going to respond further here. We have been far too accommodating here. This is over with and this is final. Refer to post #23. In the current situation: I just have been charged $30.25 for the Denali data feed but Sierra does not accept my data feed connection neither thru InterActive Brokers, nor thru Denali, stating that my Current service package does not support it. You need to make a payment for usage time following the instructions below:Follow these instructions to add usage time to your Sierra Chart account:
1. Select "Help >> Add Usage Credit" on the Sierra Chart software menu. You can also go to this page in your browser: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation Login with your Sierra Chart Account Name and Password. 2. Choose the particular Service Package that you want to automatically renew and press the "Update" button. 3. Add sufficient credit to your Services Balance using any of the available payment options: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit For further information, refer to: Sierra Chart Purchase and License Information: Renewing Access Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-01 02:32:42
|