Login Page - Create Account

Support Board


Date/Time: Thu, 25 Apr 2024 01:59:02 +0000



changing from AMP-Rithmic data feed to Sierra's (non-professional)

View Count: 2976

[2020-01-03 07:32:47]
User912279 - Posts: 102
I did not receive any answer but during the night AMP has charged my account for Sierra for $25.
What does this mean now?
[2020-01-03 18:49:54]
Sierra Chart Engineering - Posts: 104368
What we are going to do is extend your Sierra Chart account until the end of the month because of this charge but tell AMP to stop billing you. You cannot be using AMP because you need to use Interactive Brokers. You just cannot use them anymore for Sierra Chart.

Also your conclusions about pricing are not even true at all. The prices of Sierra Chart are posted on this website. That is final. We cannot answer you further on this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-01-03 18:58:24

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account