Login Page - Create Account

Support Board


Date/Time: Sat, 18 May 2024 22:03:45 +0000



Post From: Problem with mis-time stamped data on Sierra Charts as previos release back.

[2019-12-26 19:19:51]
Sierra Chart Engineering - Posts: 104368
This is not something we can provide technical support for because this is a non-Sierra Chart data feed you are using. You are using the Transact data feed. The problem is with the Transact data feed. You will need to contact them about this.

We just cannot help with any Transact related issues. It does not help to post it here.

For reference, this is the data feed we recommend using:
Denali Exchange Data Feed

And this is the order routing service we recommend using:
Sierra Chart / Trading Technologies Futures Order Routing Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-26 20:38:47