Support Board

Date/Time: Sat, 20 Apr 2024 12:03:15 +0000

Post From: changing from AMP-Rithmic data feed to Sierra's (non-professional)

[2019-12-02 13:29:32] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
No you cannot pay for Sierra Chart through Interactive Brokers. You need to contact AMP now and tell them that you do not want to pay for Sierra Chart through them. This is essential otherwise you are going to continue to get billed. And you have to start paying next month for Sierra Chart directly. We have removed your Sierra Chart account from being associated with AMP. You now need to connect it to Interactive Brokers as explained here: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees (Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-02 13:30:01