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Date/Time: Sun, 09 Aug 2020 06:13:00 +0000

Post From: Stop loss didn't trigger

[2019-11-08 01:48:06]
Sierra Chart Engineering - Posts: 88452 | Ending Date: 2021-04-05
First you are posting from an account which is expired. You need to log into this board with Help >> Support Board.

We see you are using CQG and there is not support for server-side bracket orders with that service.

I thought I could rely on the platform to take me out with stop order when things aren't going well and I am not at the charts.
This is dependent upon the particular external trading service being used and is explained in detail here:

For server-side bracket orders you need to use this service:
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-11-08 01:51:04