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Date/Time: Sat, 27 Apr 2024 03:45:36 +0000



Post From: Stop loss didn't trigger

[2019-11-08 01:48:06]
Sierra Chart Engineering - Posts: 104368
First you are posting from an account which is expired. You need to log into this board with Help >> Support Board.

We see you are using CQG and there is not support for server-side bracket orders with that service.

I thought I could rely on the platform to take me out with stop order when things aren't going well and I am not at the charts.
This is dependent upon the particular external trading service being used and is explained in detail here:
Attached Orders: General Management of Attached Orders

For server-side bracket orders you need to use this service:
Sierra Chart / Trading Technologies Futures Order Routing Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-11-08 01:51:04