Support Board

Date/Time: Thu, 02 May 2024 23:03:43 +0000

Post From: data not properly coming in

[2019-10-17 16:05:23] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We want you to go to a chart and select Chart >> Open Market Depth Window. Do you see market depth displayed there? Not sure why you would have any issue with prices "not lining up". Is there any delay? Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-17 16:05:36