Login Page - Create Account

Support Board


Date/Time: Sun, 05 May 2024 20:28:44 +0000



Post From: Lagging 10-30 sec on sudden market moves

[2019-10-13 15:31:39]
Sierra Chart Engineering - Posts: 104368
about the audible sound alerts going off from Sierra chart when the market trades at the order/stop price but the charting software has visual lag of 3-6 seconds before the entry or stop price is shown on the charts
This is explained in help topic 4.13:
Prices / Data Falling Behind: 4.13 - Delayed Data Causes Delay with Order Fill Markers


. There's no alternative to Rithmic for traders with these funding companies.
Yes there is. They can use this service:
Simulated Futures Trading Service

SMB Capital is getting started using this service.

This is a very good quality and reliable service. It does not have all of the risk management features that Rithmic has, but we are aware of what others require and we can add functionality quickly within a week if needed.

But there is one additional problem involving the cost of exchange fees which is why it is not more widely adopted.

The problem is Rithmic is not following CME rules in regards to exchange fees. They are not supposed to be giving out the market data at nonprofessional fees longer than within the calendar month, at nonprofessional fees if someone does not have a funded trading account. This is clearly in violation of the rules.

And there is nobody else who is doing this other than Rithmic. So we cannot provide the market data if you do not have a funded trading account, longer than within the calendar month unless you pay the professional fees which nobody would want to pay understandably so.

Now we are not here to try to enforce CME rules on others. Others can do whatever the they want and that is fine with us. If Rithmic wants to do this, good, although at some point the exchange may, would seem likely so at some point, come down very hard on them, but the problem is we cannot because then we risk fines from the exchange. But we are making clear the fundamental problem.

It is not enough to have a user complete the nonprofessional self certification form. And blindly trust it. We cannot trust just that. We have to verify through a technical means that you have a funded trading account. We do that. And if we cannot verify it that way, an alternative is to obtain your trading account statements every two months.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-10-14 06:14:57