Login Page - Create Account

Support Board


Date/Time: Mon, 20 May 2024 01:43:19 +0000



Post From: Real life data not working/ can't log into data feed

[2019-10-09 08:47:48]
Sierra Chart Engineering - Posts: 104368
To authorize the CME data, you do need to follow the instructions here and connect to your live trading account:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees

And make sure the symbols are correct by selecting this command:
Edit Menu: Edit >> Translate Symbols To Current Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing