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Date/Time: Sun, 05 May 2024 13:48:23 +0000



Post From: SC 1991 64 bit New Installation

[2019-09-24 11:04:00]
Sierra Chart Engineering - Posts: 104368
To resolve the connection problem, refer to:
https://www.sierrachart.com/index.php?page=doc/TransAct.php#AccountLogonError

If you are unable to quickly get this resolved with Transact we want you to change Global Settings >> Data/Trade Service Settings >> Service to SC Data-All Services. This way you can receive the data from the Sierra Chart Exchange Data Feed now.

Connect to the data feed with File >> Connect to Data Feed and then translate the symbols for your open Chartbooks with Edit >>Translate Symbols to Current Service:
Edit Menu: Edit >> Translate Symbols To Current Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing