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Direct MessagesDate/Time: Sun, 05 May 2024 10:21:31 +0000
Post From: Waiting to download historical data
| [2019-08-05 21:26:29] |
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We think the problem is being caused by the CQG symbols you have in your Chartbook: F.US.EPM19 After your Chartbook is open and is not using high CPU usage, We want you to use this command: Edit Menu: Edit >> Translate Symbols To Current Service (Edit >> Translate Symbols to Current Service) We apologize for the long delay to get this resolved but it does take a troubleshooting procedure and we are working through that as quickly as we can. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-05 21:27:31
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