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Date/Time: Fri, 17 May 2024 18:11:22 +0000



Post From: Issues with new Denali Exchange Data Feed

[2019-07-19 16:20:46]
Sierra Chart Engineering - Posts: 104368
But you still need to use Rithmic, CQG or TT for sending orders. And to be compliant with CME exchange rules for market data. There's no way to avoid that.

Do you still have an account on Rithmic?

In regards to not receiving market data at this time, follow the instructions below and we will see what the problem is:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing