Support Board

Date/Time: Thu, 25 Apr 2024 11:52:33 +0000

Post From: Requesting a Simulated Futures Trading Service account

[2019-06-04 03:55:27] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We would not expect a problem with this. This type of issue has been worked out quite a long time ago. But maybe there is some scenario that we are not aware of that is occurring. Provide us the information below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-04 03:55:43