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Date/Time: Thu, 02 May 2024 16:46:20 +0000



Post From: Erroneous Profit/Loss calculation/display

[2019-04-25 01:59:28]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay.

You just need to follow step 7 here:
Help With Daily Profit/Loss Value

and it is a problem (of your product).
If you read through the information given you will understand that this is not the case. This is just simply a limitation due to the external service being used which in this case is CQG. It simply is not possible for us to resolve this with CQG unless we would offer centralized order routing with them.

We recommend using this new service which will not have this issue :
Sierra Chart / Trading Technologies Futures Order Routing Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-04-25 02:00:35