Support Board

Date/Time: Thu, 25 Apr 2024 14:40:38 +0000

Post From: Simulated Futures Trading Service

[2019-04-11 22:09:44] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We need some additional information to determine the reason for not receiving real-time data. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing