Support Board

Date/Time: Fri, 26 Apr 2024 19:31:27 +0000

Post From: Update 1880 Historical Data Download Failure

[2019-03-02 04:12:19] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
2/Inability to alter the //Chart Settings/Main Settings/Date Range in File/"from date". The From Date seems to be auto-populated and I can not move any further back in time from the populated date. Im not sure this is a critical factor in populating data, but I want to point this out. You cannot and this is documented. This is irrelevant. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by following these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-02 04:12:43