Support Board

Date/Time: Sat, 18 May 2024 22:03:40 +0000

Post From: real-time data for two different Data/Trade service not simultaneously.

[2019-02-20 19:37:43] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
There is a better way to do this. Just use a single instance connected to Interactive Brokers and the Sierra Chart exchange data feed data can be accessed within that instance by using the IB symbol's. Refer to: Sierra Chart Exchange Data Feed: Integration with Trading Services But if you want to use two instances and have a problem, then when you have the problem with real-time data follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-20 19:38:20