Support Board
Date/Time: Fri, 19 Sep 2025 09:30:45 +0000
Post From: TSX Real Time Data not automatically updating
| [2019-02-19 18:22:33] |
| |
|
We checked this data feed and we do not see any problems with the real-time data on our server. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) If we still cannot determine what the problem is we will look at this with remote assistance. And it might not be unusual for a symbol that does not trade a lot, for it to be two minutes behind. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-19 18:23:04
|