Support Board
Date/Time: Sat, 05 Jul 2025 07:31:27 +0000
Post From: TSX Real Time Data not automatically updating
| [2019-02-19 18:22:33] |
| |
|
We checked this data feed and we do not see any problems with the real-time data on our server. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog If we still cannot determine what the problem is we will look at this with remote assistance. And it might not be unusual for a symbol that does not trade a lot, for it to be two minutes behind. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-19 18:23:04
|