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Date/Time: Sat, 27 Apr 2024 08:47:22 +0000



Post From: Anyone else having constant (Not responding) since moving to Sierra data?

[2019-02-13 16:17:55]
Sierra Chart Engineering - Posts: 104368
No one else is having an issue like this. It is not related to the data feed. This is not possible. It is some other issue. Refer to help topic 30:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often

We want you to start with a new Chartbook, if the current one is using a lot of CPU usage. And then you can gradually figure out what the problem is with the existing one. You could work on it in a sub instance of Sierra Chart:
Using DTC Server for Data and Trading in Another Sierra Chart Instance
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-02-13 16:18:21