Support Board
Date/Time: Thu, 18 Sep 2025 21:23:34 +0000
Post From: Data feed: CTS T4 FIx
| [2019-02-01 22:42:20] |
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This is beyond belief. CTS does not even know that they had a problem with their simulation server. If you are connecting to their simulation server CTS says they have resolved it. Otherwise, follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-01 22:43:03
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