Support Board

Date/Time: Sun, 05 May 2024 03:16:39 +0000

Post From: Historial Data Only Going Back to 2017 on Package 5

[2018-12-22 03:14:04] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The symbol we see in that Message Log is the wrong symbol. Make sure you are using the right symbols. Refer to help topic 1.3: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#Symbols Make sure you are using the right symbols and then follow the instructions here: Continuous Futures Contract Charts And then re-download the data following these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Do not do anything nonstandard. Just follow our instructions. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing