Support Board

Date/Time: Tue, 07 May 2024 04:41:49 +0000

Post From: Sierra does not close positions that are closed in TWS

[2018-10-31 04:03:28] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Before you contact Interactive Brokers let us give you some guidance on this. We will help you prepare the message for them. We want you to follow these instructions below and provide us this information and then we will put together what you need to say to them. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-31 04:03:38