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Date/Time: Fri, 03 May 2024 07:06:23 +0000



Post From: I would like to have a FXCM demo account assigned to my Sierra C

[2018-08-21 00:02:10]
Sierra Chart Engineering - Posts: 104368
Okay we see what the problem is. You have two Sierra Chart accounts and the account that you are using on this Support Board is the account that the FXCM demo account was assigned to. But you are using Sierra Chart which is trying to connect to the FXCM service, with a different account.

Refer to:
Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing