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Date/Time: Tue, 14 May 2024 14:24:32 +0000



Post From: Daily change % values not correct

[2018-07-23 18:34:19]
Sierra Chart Engineering - Posts: 104368
Not sure why that is incorrect. Currently we are seeing -.55%. We checked both of our servers and they give a consistent value.

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

So at this point we are not sure why there is a problem and we would not expect there to be an issue at least on the Quote Board. On the chart perhaps there could be data which is not up-to-date and that can be corrected with this command:
Edit Menu: Edit >> Download Data For All Historical Charts

When you notice this on the quote board for one of the FX Indexes, let us know. We will check at that time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-07-23 18:35:02