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Date/Time: Mon, 06 May 2024 15:54:14 +0000



Post From: Hang up upon loading ESM18

[2018-06-26 08:39:10]
Sierra Chart Engineering - Posts: 104368
The chart is using custom studies and most likely the problem is with those. Refer to help topic 17:
Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface

Follow the instructions here to use Safe Mode to workaround this:
Sierra Chart - Software Login Instructions: Using Safe Mode
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing