Support Board

Date/Time: Fri, 19 Apr 2024 12:20:30 +0000

Post From: Replay Chart Backtesting mode Locks up (Crashes sierra chart)

[2017-08-25 18:50:52] Link To Thread - Link To Post [Go To First Post]
User877990 - Posts: 2
I have been using sierra charts for about 2 months, and have used chart replay multiple times daily without problems until yesterday, when I began having problems with it like those described above for the first time yesterday. I uploaded the most recent version (1598) and the pre-release (1601) without resolving the problem. At this point, with 1601, I am able to get the charts to reload, but the replay does not begin to play. Instead I get the windows 10 "spinning circle" that goes on indefinitely. I've tried to upload a snip picture of the playback window and also of the message log, but I'm not sure if it worked. I would be happy to demonstrate by remote connection.


playback window.PNG / V - Attached On 2017-08-25 18:46:45 UTC - Size: 22.05 KB - 341 views message log.PNG / V - Attached On 2017-08-25 18:49:52 UTC - Size: 44.96 KB - 312 views