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Date/Time: Sat, 20 Oct 2018 20:36:58 +0000

Post From: Replay Chart Backtesting mode Locks up (Crashes sierra chart)

[2017-08-24 23:49:22]
Sierra Chart Engineering - Posts: 65030
First, we want to say that this problem will get resolved. The new information provided may give us more of a clue about the issue.

In particular this:
The message log's last entry is 'Reloading chart.' - gets to about 10%.

We might want to use remote assistance to look at the issue on your system if it is OK with you?

At the moment, we are just adding more logging based upon this new information.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-08-24 23:50:34