Support Board

Date/Time: Thu, 25 Apr 2024 09:01:14 +0000

Post From: Replay Chart Backtesting mode Locks up (Crashes sierra chart)

[2017-08-09 04:58:59] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have released prerelease version 1596 with additional logging to help isolate this problem. There is also a very small chance, the problem may no longer occur. After updating to this version it is necessary to enable Global Settings >> General Settings >> General 2 >> Save Message Log to File. When you encounter the problem let us know and then we will need to get the relevant log file from you. We still cannot reproduce the problem ourselves even after numerous tests, on multiple systems, and so far can find no evidence of why it is occurring. Once one of you encounters the reported problem and we get the log file, we will be much closer to identifying the problem. Probably not precisely, but we will be closer. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-08-09 05:00:53