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Date/Time: Sun, 19 May 2024 04:56:22 +0000



Post From: Problem about "Symbol is unknown" at sierra chart

[2016-12-09 19:40:40]
Sierra Chart Engineering - Posts: 104368
By the way, I had enabled "Reject Stop Orders That Will Immediately Fill" and "Auto-Send Market Order On Rejected Stop Attached Order" , why my stop order still rejected?
This can still happen because Sierra Chart has a 2 tick tolerance before rejecting the order internally. Meaning it can still be at a price level which will cause it to fill and then could be rejected externally.

chart column has bid/ask info but Trade DOM don't have bid/ask info!!!
Make sure the Bid and Ask Size columns are added to the Trade DOM:
http://www.sierrachart.com/index.php?page=doc/ChartTrading.html#CustomizeChartDOMColumns


I deleted them ,and reopen sierra chart still showed "symbol is unknown"
Just disregard this for now. It is due to the market depth data requests getting rejected.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-12-09 19:41:18