Support Board

Date/Time: Sun, 19 May 2024 13:52:55 +0000

Post From: Filled order still showing as open

[2016-11-22 18:07:21] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
the position still shows open and changes with price in the trade activity log. Refer to: http://www.sierrachart.com/index.php?page=doc/TradeActivityLog.php#ChartTradeStatsTab as Sierra hung and stopped working. This was actually caused by the Rithmic in process API component. Not Sierra Chart. For more information about the problems like these, refer to help topic 76: https://www.sierrachart.com/index.php?page=doc/helpdetails76.php Anyway, we updated the Rithmic bridge program to use the latest Rithmic API which should have this resolved from what we understand. Update Sierra Chart to the current version: http://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate also when i ask the program to show me filled orders it does not show them on the chart anymore... Refer to: http://www.sierrachart.com/index.php?page=doc/ChartTrading.html#DisplayingOrderFills Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-11-22 18:07:46