Support Board
Date/Time: Mon, 16 Jun 2025 20:36:04 +0000
Service Packages 10, 11, or 12
View Count: 1058
| [2022-09-14 16:36:12] |
| PowerUser - Posts: 14 |
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I currently have Service Package 5. I exclusively trade the US30 and the Euro/USD. Does the Service Package 5 offer real time data for those symbols. After reviewing the packages I am just a little confused as to what is offered at what price. To be clear I have to plans to connect to a broker outside of MT4 and MT5. I know that Service Package 12 is the be all end all to packages. Can you steer me in the right direction please.
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| [2022-09-14 16:38:53] |
| Sierra_Chart Engineering - Posts: 19938 |
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Yes real-time data is provided for those symbols with Service Package 5. If you wanted to connect Sierra Chart to a supported trading service that Sierra Chart works with you would need to use service package 10 or higher. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-14 16:51:49] |
| PowerUser - Posts: 14 |
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Level 2 data is offered with Service Package 5? Is so, how do I activate the data. Bid/Ask Number Bars(Footprint) as well as the Volume Profile are genuine interest of mine. I am new to order flow. Most of the "gurus" speak highly of your company.
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| [2022-09-14 17:05:10] |
| Sierra_Chart Engineering - Posts: 19938 |
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For the type of analyses you need to do, you need futures data. Is 10 minutes delayed futures data sufficient?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-14 17:05:18
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| [2022-09-14 17:46:37] |
| PowerUser - Posts: 14 |
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No. 10 minutes is too slow. Earlier you mentioned that real time data was provided with the Service Package 5. What does the live data associated with Service Package 5 entail?
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| [2022-09-14 18:26:21] |
| Sierra_Chart Engineering - Posts: 19938 |
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Yes real-time cash Forex and CFD data. Not futures data. We will have someone follow up with you regarding Real-time futures data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-14 18:30:35] |
| PowerUser - Posts: 14 |
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I trade the CFD(US30). Not the futures. How do I access the data for the CFD. What are the additional charges associated with the real time CFD data?
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| [2022-09-14 18:31:24] |
| SC Support - Posts: 1968 |
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Hi PowerUser, if you wish I can give you a call to help with your set-up? Realtime Data for Sierra Chart Clients (at no additional cost) Real-Time Data Sierra Chart Real Time and Historical Forex and CFD Data Service Delayed Streaming Futures Data (no additional cost) Delayed Exchange Data Feed |
| [2022-09-14 18:34:51] |
| PowerUser - Posts: 14 |
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Sure give me a call at 404-702-0859. Can you call me at 4pm. I am walking out to get the kids from the bus stop currently.
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| [2022-09-14 18:37:54] |
| PowerUser - Posts: 14 |
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Sorry I mean 3pm and not 4pm.
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| [2022-09-14 18:47:22] |
| PowerUser - Posts: 14 |
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If that time does not work for you. Just let me know what day and time works best for you.
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| [2022-09-14 19:17:48] |
| SC Support - Posts: 1968 |
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4pm EST, I can call you then. Please confirm
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| [2022-09-14 19:19:48] |
| PowerUser - Posts: 14 |
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I was just drafted to high school carpool. I will return at 4:30pm EST. Is that okay?
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| [2022-09-15 00:41:40] |
| SC Support - Posts: 1968 |
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Spoke to PowerUser about set-up topics including: Numbers Bars: Numbers Bars If its your decision to open up a Futures Trading Account and you don't follow that through with AMP Futures you might pick a different Broker from the list in #2 here: Sierra Chart Teton Futures Order Routing: Setup Instructions For more information on the guys that are opening up small Futures Trading Accountseasy for Trading Micros and also qualifying as a Non-Professional, please see here: Easy Solution to CME Funded Trading Account Requirement |
| [2022-09-19 16:29:33] |
| PowerUser - Posts: 14 |
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I am still having a hard time figuring out which packages have live time data for the US30/Dow Jones.
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