Support Board
Date/Time: Tue, 04 Nov 2025 02:32:26 +0000
Weekly charts
View Count: 641
|   [2021-08-23 12:45:04]     |  
| pismo10 - Posts: 171 | 
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                Using DTNIQ, cant get a weekly chart to display further back than 7-19-2021 regardless what date I enter. What am I doing wrong? Thanks Date Time Of Last Edit: 2021-08-23 12:45:53  
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|   [2021-08-23 18:07:21]     |  
| John - SC Support - Posts: 42737 | 
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                Refer to the following for the items to look at in Sierra Chart regarding more historical data: No Historical Chart or Blank Chart | Historical Chart Not Updating | Missing Historical Chart Data But, most likely this is just a limitation of the data feed you are using. Therefore, we recommend using the Denali Exchange Data Feed instead. Refer to the information here: Denali Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service:  Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-08-23 21:21:50  
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|   [2021-08-23 21:21:32]     |  
| John - SC Support - Posts: 42737 | 
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                Previous post updated with new link.
                 For the most reliable, advanced, and zero cost futures order routing, use the Teton service:  Sierra Chart Teton Futures Order Routing  | 
        
|   [2021-08-24 13:49:10]     |  
| pismo10 - Posts: 171 | 
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                I should have mentioned it work fine for years until I upgraded.
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|   [2021-08-27 16:23:33]     |  
| Sierra_Chart Engineering - Posts: 21298 | 
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                For that symbol we got data back to 1997-09-09 using IQ Feed, and the latest version of Sierra Chart. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
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