Support Board
Date/Time: Tue, 04 Nov 2025 02:35:55 +0000
Post From: Weekly charts
|   [2021-08-27 16:23:33]     |  
| Sierra_Chart Engineering - Posts: 21298 | 
| 
                For that symbol we got data back to 1997-09-09 using IQ Feed, and the latest version of Sierra Chart. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
