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Date/Time: Thu, 06 Aug 2026 06:41:41 +0000



Historical Intraday Data Downloads Not Working with Rithmic

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[2026-08-06 04:18:50]
T.Gerhard - Posts: 4
Hello,

I am using Sierra Chart 2915 with AMP and Rithmic Direct - DTC.

My live data is working correctly, but historical intraday data does not download.

The Message Log shows:

"Historical data service client indicated that downloads are not enabled."

I already:

reactivated my AMP live setup,
selected Rithmic,
reconnected,
reloaded all charts,
opened new charts,
verified Days to Load = 1000.

Only new real-time bars appear. No historical data is downloaded for any CME symbol.

Could you please tell me why historical data downloads are disabled on my connection?

Thank you.

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