Support Board
Date/Time: Tue, 11 Aug 2026 07:21:18 +0000
Post From: Historical Intraday Data Downloads Not Working with Rithmic
| [2026-08-07 21:16:00] |
| John - SC Support - Posts: 47509 |
|
The reason you are getting the delayed streaming data is because you do not have any exchanges active with our Denali Exchange Data Feed. The exchange that you had active in July 2026 did not automatically renew on August first since you did not have enough funds in your account for the renewal. You can add funds to your account at the following link: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit#MoveToTop And then you can activate the exchange(s) for which you want real-time data for the CME Group at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |