Support Board
Date/Time: Tue, 22 Sep 2026 09:26:44 +0000
Post From: Historical Intraday Data Downloads Not Working with Rithmic
| [2026-08-06 14:59:54] |
| John - SC Support - Posts: 47955 |
|
That message is from Rithmic, so you would need to ask Rithmic about this. Although we do not think the following is the issue, make sure you check the Username/Password for the "Historical Data" on the 'Data/Trade Service Settings" window to make sure these are entered and are correct. You would typically get a different error in this case. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |