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Chart windows not keeping their settings

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[2026-07-23 13:20:34] #1 [Go To First Post]
User840964 - Posts: 75
Hello, My chartbooks have usually four charts aligned and two or three charts minimized. With the new window layout, when I open any chartbook the minimized charts are not minimized anymore but they overlap the aligned ones. Also, the regions don't keep their original size, I found them stretched. Any chance to fix that? Many thanks.

[2026-07-23 15:36:17] #2 [Go To First Post]
John - SC Support - Posts: 47822
What you are stating should not be occurring. First of all, when you say that the "minimized charts are not minimized anymore but they overlap the aligned ones", are the "minimized" charts very small and just showing up on top of the other windows? There are options for how the windows are handled when they are minimized, and if you have them set to either "Minimize in Place" or "Minimize to Bottom", then they will appear as very small versions of the window, like they were just shrunk down in size. You can also control that size. Refer to the following and the 2 settings below it: General Settings Window: MDI Child Window Minimize Method (List) (Global Settings >> General Settings >> GUI >> Multiple Document Interface (MDI) and Custom Title Bar Settings) With recent releases, the window stacking order is saved when you save the Chartbook. Therefore, we recommend updating to the latest release and then see if you continue to have an issue. Follow these instructions to update: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-07-23 19:47:01] #3 [Go To First Post]
User840964 - Posts: 75
If I open more than a single chartbook, one of them shows the "minimized" charts very small and just showing up on top of the other windows while the remaining chartbooks show the (previously) minimized ones as same size of the aligned ones. I have never modified any settings and have never had this problem with the old layout. It started when I upgraded to the 2899 version of SC. And the minimized windows are now just small windows and not icons anymore as it happened on the old versions of SC. Date Time Of Last Edit: 2026-07-23 19:52:12

[2026-07-23 19:57:56] #4 [Go To First Post]
John - SC Support - Posts: 47822
And the minimized windows are now just small windows and not icons anymore as it happened on the old versions of SC. This is exactly what we were trying to tell you in our previous post. The minimized windows are different with the new MDI windows changes we made. You do have control over how large/small they will be. See our refrence to this in our previous post. We also recommend updating to the latest release and then see if you continue to have an issue. If you do, then we need to get an image of what you are seeing, as we are not quite understanding what you are referencing in terms of chartbooks. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-07-23 21:11:50] #5 [Go To First Post]
User840964 - Posts: 75
I've upgraded to the latest version of SC. Please find enclosed the images of my chartbooks.


Expected_Layout.png / V - Attached On 2026-07-23 21:10:47 UTC - Size: 275.38 KB - 81 views Obtained_Layout.png / V - Attached On 2026-07-23 21:11:03 UTC - Size: 271.58 KB - 88 views

[2026-07-23 21:34:09] #6 [Go To First Post]
John - SC Support - Posts: 47822
We are still confused by the images. Are you saying that when you open the chartbook with the charts for SPY, it sets the windows correctly, but when you open the chartbook with the charts for QQQ it does not? Does it matter the order in which you are opening the chartbooks? Or is it always the SPY charts are correct and the QQQ charts are not? If we are understanding this correctly, then please get us an image of the QQQ charts before you exit from Sierra Chart. And when you exit, be sure you select the option to save the chartbook. Then get us another image after you open that chartbook again. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-07-24 07:18:09] #7 [Go To First Post]
User840964 - Posts: 75
Sometimes the SPY chartbook keeps the alignment, sometimes not. I usually use the multiple selection to open four chartbooks and when I "close all chartbooks" I always "save all", so all of them are supposedly saved. When I reopen them by multiple selection, most of them if not all of them show as the QQQ image I've already attached. It doesn't seem a matter of a specific symbol.

[2026-07-24 09:00:20] #8 [Go To First Post]
Sierra_Chart Engineering - Posts: 24817
Update Sierra Chart to the latest version. Instructions: Software Download: Fast Update If you are running any sub instances, exit all sub instances as well. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-07-24 11:34:41] #9 [Go To First Post]
User840964 - Posts: 75
I had already done it.

[2026-07-24 14:50:29] #10 [Go To First Post]
John - SC Support - Posts: 47822
Please get us a "Before" and "After" set of images. We need to see a single chartbook that has everything setup properly when you save it, and then we need to see it after you open it. Follow these instructions to get us images: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-07-25 07:03:46] #11 [Go To First Post]
User840964 - Posts: 75
This is the "Upload Main Window Image" since the problem is the charts position and alignment. But it shows empty: https://www.sierrachart.com/image.php?Image=1784962189748.png And attached is the chartbook I mean to show. I've removed every study and drawing. Now Before and After are identical. Update: the day after that's not true anymore. Opening SC I have the same problem as described. Here are the "After" images: https://www.sierrachart.com/image.php?Image=1785079200894.png (Definitely not what expected) And attached what I mean to show. Date Time Of Last Edit: 2026-07-26 15:25:23


Before_chartbook.png / V - Attached On 2026-07-25 07:03:31 UTC - Size: 156.71 KB - 72 views After_chartbook.png / V - Attached On 2026-07-26 15:25:15 UTC - Size: 169.68 KB - 74 views

[2026-07-28 23:12:43] #12 [Go To First Post]
Sierra_Chart Engineering - Posts: 24817
Can you attach the Chartbook you show the images of, in the prior post. Instructions: Support Board Posting Information: Attaching a File (Optional) What are these two settings set to: Global Settings >>General Settings >> GUI >> Multiple Document Interface (MDI) and Custom Title Bar Settings >> MDI Child Window Minimize Method : Global Settings >> General Settings >> GUI >> Application GUI >> Destroy Chart Windows When Hidden : Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-07-29 07:28:40] #13 [Go To First Post]
User840964 - Posts: 75
Attached is the chartbook file. Global Settings >>General Settings >> GUI >> Multiple Document Interface (MDI) and Custom Title Bar Settings >> MDI Child Window Minimize Method : Minimize to Bottom Global Settings >> General Settings >> GUI >> Application GUI >> Destroy Chart Windows When Hidden : No


SavedAsQQQ.Cht - Attached On 2026-07-29 07:28:08 UTC - Size: 30.81 KB - 52 views

[2026-07-29 14:20:43] #14 [Go To First Post]
Sierra_Chart Engineering - Posts: 24817
First, it is absolutely mandatory that Sierra Chart is up-to-date. Make sure it is up-to-date. Update instructions: Software Download: Fast Update And it is also mandatory that you save the Chartbook after making changes to it. This can be done with File >> Save when the Chartbook is open and visible. When we opened the Chartbook, there were no minimized windows. We then minimized randomly about 3 of them. We closed the Chartbook, saved it when prompted and we reopened it and the windows were still minimized. There is no problem here. After minimizing the windows that you want, by using the minimize button at the top right of the window, also select Window >> Arrange Minimized Windows. This should not matter but we want you to do it anyway. And then save the Chartbook. There should not be any problem going forward. If there is, we have no idea why, and this is not reproducible. It would have to be associated with an operating system level problem but that would seem unlikely. There is also this setting to be aware of in General Settings: Ignore Minimized Windows When Tiling: Yes/No Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-07-29 15:13:14] #15 [Go To First Post]
User840964 - Posts: 75
And it is also mandatory that you save the Chartbook after making changes to it. This can be done with File >> Save when the Chartbook is open and visible. Of course I often do that. And when I close any Chartbook SC asks for "Save any changes to xyz.Cht [Y / N / C]". Isn't it a valid save method? That's what I do usually since I don't want to lose any data and modifications. I'll try the command "Arrange Minimized Windows" these days along with the "Ignore Minimized Windows When Tiling" setting.

[2026-07-30 19:58:47] #16 [Go To First Post]
User840964 - Posts: 75
So, the "Arrange Minimized Windows" and the "Ignore Minimized Windows When Tiling" settings are very useful but the Chartbooks remain unset on 1 out of 4. I haven't the necessary skills to say that but if you suggest that It would have to be associated with an operating system level problem then the ultimate suspect would be the underlying Wine emulator. It has worked great for years with the old versions of the SC layout. If you stated the differences between the old window layout and the new one I may try to set Wine properly. Many thanks

[2026-07-31 21:31:53] #17 [Go To First Post]
Sierra_Chart Engineering - Posts: 24817
Yes this is valid: And when I close any Chartbook SC asks for "Save any changes to xyz.Cht [Y / N / C]". Isn't it a valid save method? We did not know you were using Wine but we would not know why that would cause a problem. And if the problem is intermittent, we really would suspect it is operating system related. We would actually expect much less issues like this if any, with all of the recent MDI window changes. Since these types of windows, are primarily controlled by Sierra Chart now. And Sierra Chart is not going to make any mistake with setting the size and position of them. So logically it does seem to be related to the operating system. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-07-31 21:33:25

[2026-08-02 20:21:47] #18 [Go To First Post]
User840964 - Posts: 75
So, I wanted to try running SC on Windows 10, which I installed on both Qemu and VirtualBox. In both cases, while the visual aspect of Windows id commendable, SC suffers from poor image definition. Fonts and lines are irregular and the dots of the dotted lines don't show as round dots but as stones of different size. Compared to Wine, the SC appearance has definitely worsened even though the operating system is the expected one. It seems there is no easy way to solve this problem. I think that many people would welcome a Linux version of SC.

[2026-08-03 19:17:12] #19 [Go To First Post]
Sierra_Chart Engineering - Posts: 24817
This cannot be true: SC suffers from poor image definition. Fonts and lines are irregular and the dots of the dotted lines don't show as round dots but as stones of different size. The actual graphics output is provided by the operating system. In regards to fonts make sure those are set as you require: Graphics Settings: Fonts And also disable OpenGL if you have any issues with fonts: Graphics Settings: Use OpenGL for Chart Graphics Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-08-03 20:36:19] #20 [Go To First Post]
User840964 - Posts: 75
The attached images show what I mean. Fonts can be set in many ways, but I don't know what to do with dotted lines. OpenGL settings are disabled, I never set them.


SC on Win10-VirtualBox-Slackware.png / V - Attached On 2026-08-03 20:35:48 UTC - Size: 326.81 KB - 45 views SC on Wine-Slackware.png / V - Attached On 2026-08-03 20:35:54 UTC - Size: 328.58 KB - 44 views

[2026-08-03 21:54:05] #21 [Go To First Post]
Sierra_Chart Engineering - Posts: 24817
We cannot help with this. How the lines appear are from the operating system. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-08-06 12:20:55] #22 [Go To First Post]
User840964 - Posts: 75
As a last attempt, I've installed SC on Windows 10 native of my laptop. Here as well the child windows don't keep their position after being saved. Attached image and screenshot loaded, possibly. https://www.sierrachart.com/image.php?Image=1786018759801.png Date Time Of Last Edit: 2026-08-06 12:21:21


windows10native.png / V - Attached On 2026-08-06 12:21:14 UTC - Size: 466.74 KB - 33 views

[2026-08-06 15:17:53] #23 [Go To First Post]
John - SC Support - Posts: 47822
Please get us that Chartbook so we can try this and see if we can reproduce it. Follow the instructions to attach a chartbook at the following link. You can attach it privately so only you and Sierra Chart can access it: Support Board Posting Information: Attaching a File (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-08-06 18:55:23] #24 [Go To First Post]
User840964 - Posts: 75
I think I might have found the bug: since the problem happens on different machines it wouldn't be a matter of a specific Chartbook. As a premise: - I use to work with 4 or 5 Chartbooks together, so I always open them by the "Open Chartbook, Multiple Selection" choice. - I also use the "Close All (Save All?) [YES]" command to save and close all of them. So what happens is the following: - If I open, save and close each Chartbook one at a time and not all together they keep their settings when I reopen them. - Also they keep their settings when I reopen them all together after that. - They do NOT keep their settings if I save them by "Close All (Save All?) [YES]" and reopen them, either all together or one at a time. Then the problem would be related to the "Close All (Save All?) [YES]" command that misses the Chartbook settings somehow. A second problem that needs investigation is the Static Text position: it is not static anymore, it loses its anchorage and that might be related to the window anchorage problem. Anyway, enclosed are the requested files made private.


Private File Private File

[2026-08-07 15:12:05] #25 [Go To First Post]
Sierra_Chart Engineering - Posts: 24817
We are working on the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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