Support Board
Date/Time: Wed, 22 Jul 2026 23:15:11 +0000
Full-Book vs TOp-of-Book
View Count: 20
| [2026-07-22 19:54:52] |
| cmack1011 - Posts: 195 |
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I believe my sub provides for full-book and MBO data. However, I can only see Top-of-Book data and no MBO (each order per price level). Can you please check to be sure? I've made sure that my "Maximum Market Depth Levels" is set to 20 but I cannot see any resting orders, only what has already traded. Thank you Date Time Of Last Edit: 2026-07-22 20:01:36
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| [2026-07-22 22:04:18] |
| John - SC Support - Posts: 47302 |
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Given the exchanges that you have active (which you can view on your Recurring Services page on our website), you should be getting the Market Depth for products traded on the CME exchange (just the CME exchange, not the full CME Group) and since you are also on Package 12, you should be able to view the Market by Order information for those products. This is also true for NASDAQ TotalView stocks (stock symbols with the -NQTV suffix) and MBO symbol (stock symbols with the _MBO suffix), since you have the NASDAQ TotalView and U.S. Equities Consolidated Tape exchanges active. If you are having an issue with any of the above mentioned products, then let us know one symbol for which you are having an issue. And also go through the following items in our documentation: File Menu: Not Receiving the Full Number of Market Depth Levels Market By Order Data: Step-by-Step Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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