Support Board
Date/Time: Wed, 22 Jul 2026 23:14:38 +0000
Post From: Full-Book vs TOp-of-Book
| [2026-07-22 22:04:18] |
| John - SC Support - Posts: 47302 |
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Given the exchanges that you have active (which you can view on your Recurring Services page on our website), you should be getting the Market Depth for products traded on the CME exchange (just the CME exchange, not the full CME Group) and since you are also on Package 12, you should be able to view the Market by Order information for those products. This is also true for NASDAQ TotalView stocks (stock symbols with the -NQTV suffix) and MBO symbol (stock symbols with the _MBO suffix), since you have the NASDAQ TotalView and U.S. Equities Consolidated Tape exchanges active. If you are having an issue with any of the above mentioned products, then let us know one symbol for which you are having an issue. And also go through the following items in our documentation: File Menu: Not Receiving the Full Number of Market Depth Levels Market By Order Data: Step-by-Step Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |