Support Board
Date/Time: Fri, 05 Jun 2026 21:19:52 +0000
The data will not be constantly streaming
View Count: 376
| [2026-04-20 12:09:44] |
| User202728 - Posts: 34 |
|
2026-04-20 07:51:49.671 | Delayed Data Feed (Market Orders Data) | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=15, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=60, ActualMessageDelay=0.2 seconds, DataCompRatio=2.77, UncompressedBytes=2424631, CompressionTime=0.031729(secs), NumCompressions=1725, Source=10.10.20.172, MaxSendBufferSize=1409780, MaxSendBufferSizeDateTime=2026-04-20 11:43:47 2026-04-20 07:51:53.629 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=12, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=0.95, UncompressedBytes=37038, CompressionTime=0.007362(secs), NumCompressions=1281, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 07:52:09.820 | Delayed Data Feed (Market Orders Data) | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=14, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=60, ActualMessageDelay=0.3 seconds, DataCompRatio=2.76, UncompressedBytes=2452645, CompressionTime=0.032549(secs), NumCompressions=1788, Source=10.10.20.172, MaxSendBufferSize=1409780, MaxSendBufferSizeDateTime=2026-04-20 11:43:47 2026-04-20 07:52:13.630 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=11, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=0.95, UncompressedBytes=37949, CompressionTime=0.007591(secs), NumCompressions=1312, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 07:52:29.724 | Delayed Data Feed (Market Orders Data) | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=14, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=2.74, UncompressedBytes=2508099, CompressionTime=0.033948(secs), NumCompressions=1878, Source=10.10.20.172, MaxSendBufferSize=1409780, MaxSendBufferSizeDateTime=2026-04-20 11:43:47 2026-04-20 07:52:33.663 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=11, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.3 seconds, DataCompRatio=0.95, UncompressedBytes=38941, CompressionTime=0.007774(secs), NumCompressions=1347, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 07:52:49.790 | Delayed Data Feed (Market Orders Data) | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=13, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.3 seconds, DataCompRatio=2.74, UncompressedBytes=2522073, CompressionTime=0.034638(secs), NumCompressions=1932, Source=10.10.20.172, MaxSendBufferSize=1409780, MaxSendBufferSizeDateTime=2026-04-20 11:43:47 2026-04-20 07:52:53.648 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=10, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.3 seconds, DataCompRatio=0.95, UncompressedBytes=39960, CompressionTime=0.007981(secs), NumCompressions=1383, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 07:53:09.699 | Delayed Data Feed (Market Orders Data) | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=13, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=2.72, UncompressedBytes=2547707, CompressionTime=0.035253(secs), NumCompressions=1985, Source=10.10.20.172, MaxSendBufferSize=1409780, MaxSendBufferSizeDateTime=2026-04-20 11:43:47 2026-04-20 07:53:13.644 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=10, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.3 seconds, DataCompRatio=0.94, UncompressedBytes=40979, CompressionTime=0.008170(secs), NumCompressions=1419, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 07:53:29.670 | Delayed Data Feed (Market Orders Data) | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=12, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=500, ActualMessageDelay=0.2 seconds, DataCompRatio=2.72, UncompressedBytes=2559001, CompressionTime=0.035807(secs), NumCompressions=2035, Source=10.10.20.172, MaxSendBufferSize=1409780, MaxSendBufferSizeDateTime=2026-04-20 11:43:47 2026-04-20 07:53:34.138 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=9, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.7 seconds, DataCompRatio=0.94, UncompressedBytes=42106, CompressionTime=0.008382(secs), NumCompressions=1459, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 07:53:49.761 | Delayed Data Feed (Market Orders Data) | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=12, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.3 seconds, DataCompRatio=2.71, UncompressedBytes=2575295, CompressionTime=0.036379(secs), NumCompressions=2080, Source=10.10.20.172, MaxSendBufferSize=1409780, MaxSendBufferSizeDateTime=2026-04-20 11:43:47 2026-04-20 07:53:53.751 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=8, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.4 seconds, DataCompRatio=0.94, UncompressedBytes=43179, CompressionTime=0.008643(secs), NumCompressions=1497, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 07:54:09.707 | Delayed Data Feed (Market Orders Data) | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=11, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=200, ActualMessageDelay=0.2 seconds, DataCompRatio=2.71, UncompressedBytes=2632427, CompressionTime=0.037167(secs), NumCompressions=2134, Source=10.10.20.172, MaxSendBufferSize=1409780, MaxSendBufferSizeDateTime=2026-04-20 11:43:47 2026-04-20 07:54:13.675 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=8, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.3 seconds, DataCompRatio=0.94, UncompressedBytes=44279, CompressionTime=0.008918(secs), NumCompressions=1536, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 07:54:29.710 | Delayed Data Feed (Market Orders Data) | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=11, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=2.69, UncompressedBytes=2683581, CompressionTime=0.038082(secs), NumCompressions=2213, Source=10.10.20.172, MaxSendBufferSize=1409780, MaxSendBufferSizeDateTime=2026-04-20 11:43:47 2026-04-20 07:54:33.719 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=8, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.3 seconds, DataCompRatio=0.94, UncompressedBytes=45325, CompressionTime=0.009196(secs), NumCompressions=1573, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 07:54:50.111 | Delayed Data Feed (Market Orders Data) | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=10, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=220, ActualMessageDelay=0.6 seconds, DataCompRatio=2.68, UncompressedBytes=2714715, CompressionTime=0.038862(secs), NumCompressions=2273, Source=10.10.20.172, MaxSendBufferSize=1409780, MaxSendBufferSizeDateTime=2026-04-20 11:43:47 2026-04-20 07:54:53.597 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=8, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=0.94, UncompressedBytes=46371, CompressionTime=0.009422(secs), NumCompressions=1610, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 07:55:09.685 | Delayed Data Feed (Market Orders Data) | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=10, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=80, ActualMessageDelay=0.2 seconds, DataCompRatio=2.67, UncompressedBytes=2783809, CompressionTime=0.040316(secs), NumCompressions=2358, Source=10.10.20.172, MaxSendBufferSize=1409780, MaxSendBufferSizeDateTime=2026-04-20 11:43:47 2026-04-20 07:55:13.715 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=7, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.3 seconds, DataCompRatio=0.94, UncompressedBytes=47471, CompressionTime=0.009621(secs), NumCompressions=1649, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 07:55:35.091 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=7, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=1.7 seconds, DataCompRatio=0.94, UncompressedBytes=48544, CompressionTime=0.009815(secs), NumCompressions=1687, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 07:55:54.986 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=7, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=1.6 seconds, DataCompRatio=0.94, UncompressedBytes=49644, CompressionTime=0.010109(secs), NumCompressions=1726, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 07:56:18.022 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=7, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=4.6 seconds, DataCompRatio=0.94, UncompressedBytes=50771, CompressionTime=0.010404(secs), NumCompressions=1766, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 07:56:33.782 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=7, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.4 seconds, DataCompRatio=0.94, UncompressedBytes=51790, CompressionTime=0.010653(secs), NumCompressions=1802, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 07:56:38.916 | NTP Client | Sending packet to ntp_usmw.sierrachart.com:11497 2026-04-20 07:56:39.172 | NTP Client | Received Packet | RoundTripDelay=0.2559657096862793S, SystemClockOffset=0.03973984718322754S 2026-04-20 07:56:53.630 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=6, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=0.94, UncompressedBytes=52863, CompressionTime=0.010992(secs), NumCompressions=1840, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 07:57:14.137 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=6, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.7 seconds, DataCompRatio=0.94, UncompressedBytes=54017, CompressionTime=0.011320(secs), NumCompressions=1880, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 07:57:33.611 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=6, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=0.94, UncompressedBytes=55144, CompressionTime=0.011668(secs), NumCompressions=1920, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 07:57:53.625 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=5, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=0.94, UncompressedBytes=56244, CompressionTime=0.011978(secs), NumCompressions=1959, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 07:58:13.616 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=5, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=0.94, UncompressedBytes=57290, CompressionTime=0.012242(secs), NumCompressions=1995, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 07:58:33.640 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=4, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=0.94, UncompressedBytes=58336, CompressionTime=0.012524(secs), NumCompressions=2032, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 07:58:54.009 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=4, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.6 seconds, DataCompRatio=0.94, UncompressedBytes=59463, CompressionTime=0.012811(secs), NumCompressions=2071, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 07:59:13.630 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=3, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=0.94, UncompressedBytes=60482, CompressionTime=0.013091(secs), NumCompressions=2107, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 07:59:33.660 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=3, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=0.94, UncompressedBytes=61555, CompressionTime=0.013368(secs), NumCompressions=2145, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 07:59:53.637 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=3, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=0.94, UncompressedBytes=62574, CompressionTime=0.013582(secs), NumCompressions=2181, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 08:00:13.615 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=3, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=0.94, UncompressedBytes=63674, CompressionTime=0.013809(secs), NumCompressions=2220, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 08:00:34.135 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=2, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.7 seconds, DataCompRatio=0.94, UncompressedBytes=64828, CompressionTime=0.014100(secs), NumCompressions=2261, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 08:00:53.613 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=2, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=0.94, UncompressedBytes=65955, CompressionTime=0.014360(secs), NumCompressions=2300, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 08:01:13.715 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=2, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.3 seconds, DataCompRatio=0.94, UncompressedBytes=67082, CompressionTime=0.014630(secs), NumCompressions=2339, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 08:01:34.053 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=2, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.6 seconds, DataCompRatio=0.94, UncompressedBytes=68182, CompressionTime=0.014885(secs), NumCompressions=2378, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 08:01:53.627 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=1, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=0.94, UncompressedBytes=69282, CompressionTime=0.015234(secs), NumCompressions=2417, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 08:02:19.710 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=1, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=6.3 seconds, DataCompRatio=0.94, UncompressedBytes=70409, CompressionTime=0.015507(secs), NumCompressions=2456, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 08:02:33.647 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=0, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=0.94, UncompressedBytes=71509, CompressionTime=0.015777(secs), NumCompressions=2495, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 08:02:53.634 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=0, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=0.94, UncompressedBytes=72555, CompressionTime=0.016023(secs), NumCompressions=2531, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 08:03:13.631 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=0, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=0.94, UncompressedBytes=73709, CompressionTime=0.016353(secs), NumCompressions=2572, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 08:03:33.642 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=0, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=0.94, UncompressedBytes=74809, CompressionTime=0.016654(secs), NumCompressions=2611, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 08:03:53.789 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=20, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.4 seconds, DataCompRatio=0.94, UncompressedBytes=75828, CompressionTime=0.016923(secs), NumCompressions=2647, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 08:04:13.835 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=19, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.4 seconds, DataCompRatio=0.94, UncompressedBytes=76928, CompressionTime=0.017174(secs), NumCompressions=2686, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 08:04:33.650 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=19, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=0.94, UncompressedBytes=78028, CompressionTime=0.017436(secs), NumCompressions=2725, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 08:04:53.617 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=19, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=0.94, UncompressedBytes=79155, CompressionTime=0.017672(secs), NumCompressions=2765, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 08:05:13.644 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=19, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=0.94, UncompressedBytes=80282, CompressionTime=0.017860(secs), NumCompressions=2804, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 08:05:33.626 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=19, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=0.94, UncompressedBytes=81436, CompressionTime=0.018071(secs), NumCompressions=2845, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 08:05:53.618 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=18, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=0.94, UncompressedBytes=82536, CompressionTime=0.018336(secs), NumCompressions=2883, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 2026-04-20 08:06:13.643 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=18, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=0.94, UncompressedBytes=83582, CompressionTime=0.018567(secs), NumCompressions=2920, Source=10.10.20.131, MaxSendBufferSize=318, MaxSendBufferSizeDateTime=2026-04-20 11:40:10 |
| [2026-04-20 12:12:03] |
| User202728 - Posts: 34 |
|
Here is my log.Everything worked fine when I first connected, but after about 30 minutes, the charts stopped updating. This happens frequently, and I have to manually click "reconnect." If I were live trading, I think this would have a significant impact. I'm subscribed to package 5. The image shows my settings.
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| [2026-04-20 12:31:33] |
| Sierra_Chart Engineering - Posts: 23941 |
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Tell us the symbol this occurs with? In the case of delayed symbols, refer to: Delayed Exchange Data Feed: Explanation of Behavior Delayed Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-04-20 13:07:53] |
| User202728 - Posts: 34 |
|
symbol is ESM26-CME.
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 chart-settings.png / V - Attached On 2026-04-20 13:07:49 UTC - Size: 93.2 KB - 31 views |
| [2026-04-20 13:15:51] |
| Sierra_Chart Engineering - Posts: 23941 |
|
Is the log, from post #1, at the time this occurred? That log is not showing any heartbeat messages from Denali Exchange Data Feed server processes. So this would indicate there was never even a connection to any of the servers at the time, to receive the Delayed Exchange Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-04-20 13:17:20
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| [2026-04-20 13:23:02] |
| User202728 - Posts: 34 |
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Yes, it probably stops updating when there are no heartbeat messages from the Denali Exchange Data Feed server.
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| [2026-04-20 13:23:33] |
| User202728 - Posts: 34 |
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By the way, I use SC Data.
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| [2026-04-20 13:26:54] |
| Sierra_Chart Engineering - Posts: 23941 |
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We want to see the entire Message Log at the time this happens. Instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sometime before it happens clear the log so there is not so much data in it: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-04-20 13:35:30] |
| User202728 - Posts: 34 |
|
2026-04-20 09:30:31.516 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=20, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.1 seconds, DataCompRatio=1.00, UncompressedBytes=2760, CompressionTime=0.000411(secs), NumCompressions=83, Source=10.10.20.91, MaxSendBufferSize=345, MaxSendBufferSizeDateTime=2026-04-20 13:29:51 2026-04-20 09:30:40.539 | Delayed Data Feed (Market Orders Data) | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=6, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=200, ActualMessageDelay=0.6 seconds, DataCompRatio=3.30, UncompressedBytes=1512683, CompressionTime=0.009149(secs), NumCompressions=232, Source=10.10.20.163, MaxSendBufferSize=1333460, MaxSendBufferSizeDateTime=2026-04-20 13:29:53 2026-04-20 09:30:41.144 | Delayed Data Feed | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=9, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=776, ActualMessageDelay=0.3 seconds, DataCompRatio=2.86, UncompressedBytes=2008321, CompressionTime=0.011854(secs), NumCompressions=300, Source=10.10.20.163, MaxSendBufferSize=428482, MaxSendBufferSizeDateTime=2026-04-20 13:29:51 2026-04-20 09:30:51.512 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=19, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.1 seconds, DataCompRatio=0.98, UncompressedBytes=3860, CompressionTime=0.000605(secs), NumCompressions=122, Source=10.10.20.91, MaxSendBufferSize=345, MaxSendBufferSizeDateTime=2026-04-20 13:29:51 2026-04-20 09:31:00.078 | Delayed Data Feed (Market Orders Data) | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=6, NumberOfOutstandingSendBuffers=1, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=296, ActualMessageDelay=0.1 seconds, DataCompRatio=3.22, UncompressedBytes=1607237, CompressionTime=0.010971(secs), NumCompressions=330, Source=10.10.20.163, MaxSendBufferSize=1333460, MaxSendBufferSizeDateTime=2026-04-20 13:29:53 2026-04-20 09:31:01.174 | Delayed Data Feed | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=9, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=777, ActualMessageDelay=0.4 seconds, DataCompRatio=2.79, UncompressedBytes=2621602, CompressionTime=0.016290(secs), NumCompressions=437, Source=10.10.20.163, MaxSendBufferSize=428482, MaxSendBufferSizeDateTime=2026-04-20 13:29:51 2026-04-20 09:31:11.694 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=19, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.3 seconds, DataCompRatio=0.97, UncompressedBytes=4960, CompressionTime=0.000778(secs), NumCompressions=161, Source=10.10.20.91, MaxSendBufferSize=345, MaxSendBufferSizeDateTime=2026-04-20 13:29:51 2026-04-20 09:31:20.022 | Delayed Data Feed (Market Orders Data) | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=6, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=40, ActualMessageDelay=0.1 seconds, DataCompRatio=3.16, UncompressedBytes=1675711, CompressionTime=0.012731(secs), NumCompressions=430, Source=10.10.20.163, MaxSendBufferSize=1333460, MaxSendBufferSizeDateTime=2026-04-20 13:29:53 2026-04-20 09:31:20.987 | Delayed Data Feed | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=9, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=155, ActualMessageDelay=0.2 seconds, DataCompRatio=2.74, UncompressedBytes=3145151, CompressionTime=0.020210(secs), NumCompressions=575, Source=10.10.20.163, MaxSendBufferSize=428482, MaxSendBufferSizeDateTime=2026-04-20 13:29:51 2026-04-20 09:31:31.959 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=19, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.5 seconds, DataCompRatio=0.97, UncompressedBytes=6060, CompressionTime=0.000955(secs), NumCompressions=199, Source=10.10.20.91, MaxSendBufferSize=345, MaxSendBufferSizeDateTime=2026-04-20 13:29:51 2026-04-20 09:31:40.035 | Delayed Data Feed (Market Orders Data) | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=5, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.1 seconds, DataCompRatio=3.12, UncompressedBytes=1713605, CompressionTime=0.014746(secs), NumCompressions=535, Source=10.10.20.163, MaxSendBufferSize=1333460, MaxSendBufferSizeDateTime=2026-04-20 13:29:53 2026-04-20 09:31:41.087 | Delayed Data Feed | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=9, NumberOfOutstandingSendBuffers=1, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=2325, ActualMessageDelay=0.3 seconds, DataCompRatio=2.71, UncompressedBytes=3609194, CompressionTime=0.023949(secs), NumCompressions=720, Source=10.10.20.163, MaxSendBufferSize=428482, MaxSendBufferSizeDateTime=2026-04-20 13:29:51 2026-04-20 09:31:51.995 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=19, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.6 seconds, DataCompRatio=0.96, UncompressedBytes=7187, CompressionTime=0.001121(secs), NumCompressions=239, Source=10.10.20.91, MaxSendBufferSize=345, MaxSendBufferSizeDateTime=2026-04-20 13:29:51 2026-04-20 09:32:00.027 | Delayed Data Feed (Market Orders Data) | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=5, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.1 seconds, DataCompRatio=3.08, UncompressedBytes=1743759, CompressionTime=0.016514(secs), NumCompressions=631, Source=10.10.20.163, MaxSendBufferSize=1333460, MaxSendBufferSizeDateTime=2026-04-20 13:29:53 2026-04-20 09:32:01.028 | Delayed Data Feed | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=9, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=62, ActualMessageDelay=0.2 seconds, DataCompRatio=2.67, UncompressedBytes=4023137, CompressionTime=0.027079(secs), NumCompressions=875, Source=10.10.20.163, MaxSendBufferSize=428482, MaxSendBufferSizeDateTime=2026-04-20 13:29:51 2026-04-20 09:32:11.695 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=19, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.3 seconds, DataCompRatio=0.96, UncompressedBytes=8287, CompressionTime=0.001294(secs), NumCompressions=278, Source=10.10.20.91, MaxSendBufferSize=345, MaxSendBufferSizeDateTime=2026-04-20 13:29:51 2026-04-20 09:32:20.025 | Delayed Data Feed (Market Orders Data) | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=5, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.1 seconds, DataCompRatio=3.03, UncompressedBytes=1841533, CompressionTime=0.018702(secs), NumCompressions=726, Source=10.10.20.163, MaxSendBufferSize=1333460, MaxSendBufferSizeDateTime=2026-04-20 13:29:53 2026-04-20 09:32:20.969 | Delayed Data Feed | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=8, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=6289, ActualMessageDelay=0.1 seconds, DataCompRatio=2.67, UncompressedBytes=4819860, CompressionTime=0.031580(secs), NumCompressions=1033, Source=10.10.20.163, MaxSendBufferSize=428482, MaxSendBufferSizeDateTime=2026-04-20 13:29:51 2026-04-20 09:32:31.514 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=18, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.1 seconds, DataCompRatio=0.96, UncompressedBytes=9387, CompressionTime=0.001475(secs), NumCompressions=317, Source=10.10.20.91, MaxSendBufferSize=345, MaxSendBufferSizeDateTime=2026-04-20 13:29:51 2026-04-20 09:32:40.007 | Delayed Data Feed (Market Orders Data) | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=5, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=40, ActualMessageDelay=0.1 seconds, DataCompRatio=2.99, UncompressedBytes=1987107, CompressionTime=0.021523(secs), NumCompressions=843, Source=10.10.20.163, MaxSendBufferSize=1333460, MaxSendBufferSizeDateTime=2026-04-20 13:29:53 2026-04-20 09:32:41.233 | Delayed Data Feed | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=8, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=3231, ActualMessageDelay=0.4 seconds, DataCompRatio=2.66, UncompressedBytes=5497207, CompressionTime=0.036624(secs), NumCompressions=1188, Source=10.10.20.163, MaxSendBufferSize=428482, MaxSendBufferSizeDateTime=2026-04-20 13:29:51 2026-04-20 09:32:51.522 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=17, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.1 seconds, DataCompRatio=0.95, UncompressedBytes=10541, CompressionTime=0.001669(secs), NumCompressions=357, Source=10.10.20.91, MaxSendBufferSize=345, MaxSendBufferSizeDateTime=2026-04-20 13:29:51 2026-04-20 09:33:00.053 | Delayed Data Feed (Market Orders Data) | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=5, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.1 seconds, DataCompRatio=2.96, UncompressedBytes=2024561, CompressionTime=0.022785(secs), NumCompressions=921, Source=10.10.20.163, MaxSendBufferSize=1333460, MaxSendBufferSizeDateTime=2026-04-20 13:29:53 2026-04-20 09:33:01.051 | Delayed Data Feed | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=8, NumberOfOutstandingSendBuffers=1, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=123, ActualMessageDelay=0.2 seconds, DataCompRatio=2.64, UncompressedBytes=5821086, CompressionTime=0.039919(secs), NumCompressions=1344, Source=10.10.20.163, MaxSendBufferSize=428482, MaxSendBufferSizeDateTime=2026-04-20 13:29:51 2026-04-20 09:33:11.527 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=17, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.1 seconds, DataCompRatio=0.95, UncompressedBytes=11695, CompressionTime=0.001866(secs), NumCompressions=398, Source=10.10.20.91, MaxSendBufferSize=345, MaxSendBufferSizeDateTime=2026-04-20 13:29:51 2026-04-20 09:33:19.948 | Delayed Data Feed (Market Orders Data) | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=5, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=580, ActualMessageDelay=0.0 seconds, DataCompRatio=2.91, UncompressedBytes=2241695, CompressionTime=0.025148(secs), NumCompressions=1031, Source=10.10.20.163, MaxSendBufferSize=1333460, MaxSendBufferSizeDateTime=2026-04-20 13:29:53 2026-04-20 09:33:31.669 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=17, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.2 seconds, DataCompRatio=0.95, UncompressedBytes=12795, CompressionTime=0.002069(secs), NumCompressions=437, Source=10.10.20.91, MaxSendBufferSize=345, MaxSendBufferSizeDateTime=2026-04-20 13:29:51 2026-04-20 09:33:39.951 | Delayed Data Feed (Market Orders Data) | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=5, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=380, ActualMessageDelay=-0.0 seconds, DataCompRatio=2.88, UncompressedBytes=2307749, CompressionTime=0.026732(secs), NumCompressions=1128, Source=10.10.20.163, MaxSendBufferSize=1333460, MaxSendBufferSizeDateTime=2026-04-20 13:29:53 2026-04-20 09:33:51.519 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=17, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.1 seconds, DataCompRatio=0.95, UncompressedBytes=13922, CompressionTime=0.002257(secs), NumCompressions=477, Source=10.10.20.91, MaxSendBufferSize=345, MaxSendBufferSizeDateTime=2026-04-20 13:29:51 2026-04-20 09:34:00.816 | Delayed Data Feed (Market Orders Data) | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=5, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.9 seconds, DataCompRatio=2.85, UncompressedBytes=2408243, CompressionTime=0.029000(secs), NumCompressions=1238, Source=10.10.20.163, MaxSendBufferSize=1333460, MaxSendBufferSizeDateTime=2026-04-20 13:29:53 2026-04-20 09:34:10.937 | Saved Chartbook: John Chartbook.cht. Time: 0.0262 seconds. 2026-04-20 09:34:11.539 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=17, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.1 seconds, DataCompRatio=0.95, UncompressedBytes=15076, CompressionTime=0.002449(secs), NumCompressions=518, Source=10.10.20.91, MaxSendBufferSize=345, MaxSendBufferSizeDateTime=2026-04-20 13:29:51 2026-04-20 09:34:20.323 | Delayed Data Feed (Market Orders Data) | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=5, NumberOfOutstandingSendBuffers=1, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=7792, ActualMessageDelay=0.4 seconds, DataCompRatio=2.81, UncompressedBytes=2487237, CompressionTime=0.031495(secs), NumCompressions=1353, Source=10.10.20.163, MaxSendBufferSize=1333460, MaxSendBufferSizeDateTime=2026-04-20 13:29:53 2026-04-20 09:34:31.507 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=17, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.1 seconds, DataCompRatio=0.95, UncompressedBytes=16203, CompressionTime=0.002639(secs), NumCompressions=557, Source=10.10.20.91, MaxSendBufferSize=345, MaxSendBufferSizeDateTime=2026-04-20 13:29:51 2026-04-20 09:34:40.777 | Delayed Data Feed (Market Orders Data) | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=4, NumberOfOutstandingSendBuffers=1, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=406, ActualMessageDelay=0.8 seconds, DataCompRatio=2.79, UncompressedBytes=2544071, CompressionTime=0.033894(secs), NumCompressions=1461, Source=10.10.20.163, MaxSendBufferSize=1333460, MaxSendBufferSizeDateTime=2026-04-20 13:29:53 2026-04-20 09:34:52.043 | SC Data with Depth | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=17, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.6 seconds, DataCompRatio=0.95, UncompressedBytes=17303, CompressionTime=0.002835(secs), NumCompressions=596, Source=10.10.20.91, MaxSendBufferSize=345, MaxSendBufferSizeDateTime=2026-04-20 13:29:51 2026-04-20 09:34:59.965 | Delayed Data Feed (Market Orders Data) | Heartbeat from server , ServerReceivedClientHeartbeatSecondsAgo=4, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=100, ServerSendBufferSizeInBytes=980, ActualMessageDelay=0.0 seconds, DataCompRatio=2.78, UncompressedBytes=2659705, CompressionTime=0.036563(secs), NumCompressions=1570, Source=10.10.20.163, MaxSendBufferSize=1333460, MaxSendBufferSizeDateTime=2026-04-20 13:29:53 |
| [2026-04-20 13:36:12] |
| User202728 - Posts: 34 |
|
There are some changes displayed in the MBO, but the orderbook prices, bids, and asks remain completely unchanged.
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| [2026-04-20 13:40:21] |
| User202728 - Posts: 34 |
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here is order book 's change
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| [2026-04-20 14:47:01] |
| John - SC Support - Posts: 46532 |
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We need to see the entire log, not just the Heartbeat messages, and not just from a 4 second period. And we need this after you have had an issue with the data. The instructions to get us the entire log is here: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-04-20 15:22:41] |
| User202728 - Posts: 34 |
|
You mean, the log include I open symbol, to deisconnect to server? It must too long
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| [2026-04-20 15:46:08] |
| User202728 - Posts: 34 |
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I have send for analysis.I just noticed that the following line appears to be broken: the row for bid and ask closest to the price has been changed to a percentage.
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| [2026-04-20 15:47:21] |
| User202728 - Posts: 34 |
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When I sent it for analysis the second time, I just saw that everything had stopped.
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| [2026-04-20 18:56:42] |
| Sierra_Chart Engineering - Posts: 23941 |
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We connected to the very same server that you are connected to, for delayed data for ESM26-CME futures, and did not see a problem at all and still do not see any problems. The last trade price and market depth data is updating just fine. We probably need to have a call with you, while you are having a problem and see if we can understand why this is happening. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-04-20 18:57:33
|
| [2026-04-20 22:19:14] |
| User202728 - Posts: 34 |
|
But, I cant use English to commuinicate with speaking. I have a voice translator that can translate what you say. If possible, we can try to enable screen sharing to communicate. In short, I'll set up screen sharing so you can talk or type, while I only type but not speak. May I? Thank you so much for your patient support. |
| [2026-04-20 22:21:59] |
| User202728 - Posts: 34 |
|
If screen sharing isn't possible, could you recommend an app for us to use for the call? I might also need a translator to help with the conversation. My phone charges for incoming calls, and it's quite little expensive.
|
| [2026-04-21 17:33:26] |
| User202728 - Posts: 34 |
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Is there ny new developments? Thank you so much for your patient work.
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| [2026-04-21 18:47:39] |
| Sierra_Chart Engineering - Posts: 23941 |
|
Now we understand that you are in China. This is the problem. There clearly is a connectivity problem. We might have a solution for you. We need to work on that. We will get back to you in about two days. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-04-21 19:19:03] |
| User202728 - Posts: 34 |
|
to ds32.sierracharts.com [69.39.70.248] route 1 235 ms 236 ms 234 ms 198.18.64.1 2 238 ms 241 ms 242 ms 216.227.145.17 3 234 ms 235 ms 235 ms 216.227.163.20 4 235 ms 234 ms 235 ms ae3-1121.cr8-chi1.ip4.gtt.net [207.162.205.9] 5 243 ms 245 ms 243 ms ae2.cr1-det3.ip4.gtt.net [89.149.131.186] 6 244 ms 245 ms 245 ms ip4.gtt.net [66.171.226.42] 7 258 ms 259 ms 259 ms 67.214.125.193 8 256 ms 257 ms 257 ms 69.39.70.248 Here is a test use tracert command. I have a high-quality network relay service, but I'm unsure if it's suitable for Sierra chart servers or real-time trading servers. If possible, could you recommend a few server locations so I can conduct this test without overloading the Sierra chart server? |
| [2026-04-21 19:33:52] |
| Sierra_Chart Engineering - Posts: 23941 |
|
You need to use DS45.sierracharts.com. We need to add a new setting for the Delayed Exchange Data Feed for this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-04-21 21:02:04] |
| User202728 - Posts: 34 |
|
This route I used is which connect via VPN server in Chicago. Should I connect directly or use a VPN? I can connect VPN to many servers. By the way, OpenVPN only works well when it uses UDP because of some network restrictions in my place.(Me →UDP→VPN server→TCP→SC server).
Date Time Of Last Edit: 2026-04-21 21:02:34
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| [2026-04-22 19:13:37] |
| Sierra_Chart Engineering - Posts: 23941 |
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We would recommend connecting directly to our server in Japan and see how that works. We have implemented this new setting for the Delayed data feed: Sierra Chart Server Settings >> General >> Special >> CME Delayed Exchange Data Feed Server Address and Port Override : ds45.sierracharts.com
This will be out in the next release later today or tomorrow. Version 2901. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-04-22 19:14:13
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| [2026-04-22 19:29:07] |
| User202728 - Posts: 34 |
|
I have use this way test for about 1 day time. Later I will wirte the results to you.
|
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