Support Board
Date/Time: Sun, 24 May 2026 19:08:34 +0000
About lagging
View Count: 212
| [2026-04-07 19:23:39] |
| Worxza - Posts: 2 |
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hello there my VbP per bar and Market depth study lags too much like nearly 300ms which makes it impossible to look at chart. This is just a problem about them and doesn't include any other studies. Are there any ways to fix them?
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| [2026-04-07 19:32:46] |
| John - SC Support - Posts: 46260 |
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What you are stating does not make any sense. When a chart updates, all the studies update. So you would not have one study that is updated and another study that is not. Additionally, how could you tell that the studies are lagging by 300 milliseconds (1/3 of one second). This would be impossible to tell with the human eye. You may notice something, but you could not possibly know that it is something that specific. The one thing that could be occurring is that the graphics updating is not happening as fast due to a large graphics load. In this case, you should try to simplify your charts in order to ensure that the information is being drawn quickly enough for you. Although your computer and graphics card will also have a part to play in this particular issue. Refer to the following for all the ways you can improve performance for Sierra Chart: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-04-07 21:39:45] |
| Worxza - Posts: 2 |
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So as you can see in the attached files it looks like that. because of just 1 or 2 study I'm not able to even drag the chart. are there any solutions for this?
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 Sierra Chart 2866 ExampleChartbook SC Data 2026-04-07 17_36.png / V - Attached On 2026-04-07 21:38:16 UTC - Size: 41.74 KB - 45 views Attachment Deleted. |
| [2026-04-08 13:22:13] |
| John - SC Support - Posts: 46260 |
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The times displayed in the "Studies to Chart" window are when there is a "Full Calculation", so this would occur when the study is first added to the chart or when data is reloaded. After that, studies calculate on an "update" basis, where just the new information is added, so that number does not reflect what is actually occurring at each chart update. If you are having an issue with the overall performance of the system, and not able to move the charts, and if you know that it is related to that study, then there is something about the setup in that study that is causing an issue. Transparencies, for instance, cause a very large drain on drawing times and can cause the charts to be unresponsive. But you would need to figure out what it is about that particular study and the way you have it setup that is causing the issue, and then you would have to adjust it for what you need/want. Also, for overall performance items, everything we know is contained at the following link: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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