Support Board
Date/Time: Sun, 15 Jun 2025 16:00:01 +0000
overlays
View Count: 320
| [2025-06-02 05:46:44] |
| User716459 - Posts: 165 |
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Hi, please let me know how to add my overlays that I added to C/Siarrachart/Data to the chart. The two overlays I pasted there I added by Add Custom Study, but the other 3 are not visible by clicking Add Custom Study. How do I add the time scale - the bottom of the chart and the price scale - the right side of the chart? How to remove Volume captions from the chart - appendix? Please help me quickly, for which I thank you. Have a good week. Translated with DeepL.com (free version) |
 S.docx - Attached On 2025-06-02 05:45:25 UTC - Size: 77.11 KB - 92 views |
| [2025-06-02 09:51:57] |
| User716459 - Posts: 165 |
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Please let me know how to change the retracement values. It does not save my changes.
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| [2025-06-02 10:29:58] |
| User716459 - Posts: 165 |
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Please inf. how to make Chart values tool mark with vertical and horizontal lines the place. which it points.
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| [2025-06-02 15:37:28] |
| John - SC Support - Posts: 40422 |
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Hi, please let me know how to add my overlays that I added to C/Siarrachart/Data to the chart.
We are not certain what you mean by "overlays". If you are referring to custom studies, then you would need to look at why those particular studies are not showing up. Refer to the following: Resolving Custom Study File and Access Issues: Custom Study Problems - Things to Check Please let me know how to change the retracement values. It does not save my changes.
There are two places to change the values associated with a drawing. There is the "Configuration" page and there is the "Properties" page. The Configuration is what you setup ahead of the drawing to draw what you want. These are accessed through "Tools >> Tool Config". The Properties is what you change after a drawing has been done and you are changing just that one drawing. You access this by right-clicking on the drawing and selecting "Chart Drawing Properties". Make sure you are selecting the correct item for what you are wanting to change. If you still have trouble, then we need to know the exact workflow you are using and what is occurring. Please inf. how to make Chart values tool mark with vertical and horizontal lines the place. which it points.
These should be on by default. Refer to the following (and the item below it) for the settings to turn these on/off: Chart Drawing Tools: Show Crosshair Horizontal Line (Tool Settings >> Chart Values >> Chart Values) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-06-02 16:45:46] |
| User716459 - Posts: 165 |
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study - the attachment shows my studies - automatic position opening machine and volume. I placed them in C/Sierrachart/Data and added Add Custom Study. Another one, placed there, is not visible after clicking Ad Custom Study
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| S.docx - Attached On 2025-06-02 16:45:30 UTC - Size: 33.24 KB - 87 views |
| [2025-06-02 16:49:25] |
| John - SC Support - Posts: 40422 |
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You can check your "Message Log" to see if there is any information in there regarding the studies that are not showing up. In the end, however, you will need to get with the developer and let them know that the studies are not showing up and have them look into why this is the case.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-06-02 20:08:22] |
| User716459 - Posts: 165 |
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It's not a question of the developer. I remember agonizing over this in the past and these studies were on a long list and from there I chose them. Weak is your help. I need a professional knowledge of Sierra. How to reduce and increase the volume. I was doing it by grabbing on the right bar and now it is not possible.
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| [2025-06-02 20:19:47] |
| User716459 - Posts: 165 |
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The hour on the chart is 10 minutes later. The reason is not the lack of paid data, because I work with a prop trading company. How to fix it?
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| [2025-06-02 21:37:04] |
| John - SC Support - Posts: 40422 |
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If you received those studies from a third party, then you need to talk to that person about those studies. These are not our studies, so there is nothing we can do to help with issues related to them. How to reduce and increase the volume. I was doing it by grabbing on the right bar and now it is not possible.
We do not understand what you mean by "reduce and increase the volume". Please give us more information on what you are trying to do here.The hour on the chart is 10 minutes later. The reason is not the lack of paid data, because I work with a prop trading company. How to fix it?
You are correct, you are not setup to get any real-time data from us. Our servers show that you are currently connected to "SC Data" and not to a prop firm. As such, you will be getting the delayed streaming data from us. If you are connected to your Prop Firm and you are getting delayed data from them, then this would be an issue with the data provider from that Prop Firm. You would need to contact them in this case. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-06-03 08:51:18] |
| User716459 - Posts: 165 |
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volume - the number of contracts on each candle. Reduce its size at the bottom of the chart.
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| [2025-06-03 13:34:45] |
| User716459 - Posts: 165 |
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Creator of indicators, studies writes me to send to siarra my account name and we will check if the indicator is active for me. ArkadiuszP - my account name
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| [2025-06-03 15:17:59] |
| John - SC Support - Posts: 40422 |
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volume - the number of contracts on each candle. Reduce its size at the bottom of the chart.
You can change the scale on the right side like you can for the main Price Graph. If the scale is not working, make sure you do not have it set to "Interactive Scale - Locked". You can also change the region height. Refer to the following for this: Working With Charts: Chart Window and Regions Creator of indicators, studies writes me to send to siarra my account name and we will check if the indicator is active for me. ArkadiuszP - my account name
You would need to send the creator of the studies your Account Name. They need to check to see if you are setup properly. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-06-03 15:42:40] |
| User716459 - Posts: 165 |
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creator of the studies many years ago sent me these studies and they worked. Now, after reinstalling Sierra, pasting in c/sierrachart/data I can't add them via add custom study - it's not there.
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| [2025-06-03 17:26:28] |
| John - SC Support - Posts: 40422 |
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You need to get with the creator of those studies. There is nothing we can do to help you with this. Those studies were created by someone else, not us. There is simply nothing we can do to help with this, as the code is with the creator. As to why they are not working, we can not say exactly. But things do change. We try to keep them as stable as we can, but sometimes it is necessary for us to change the interface a bit. Most likely this has occurred and the studies need to be updated accordingly. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-06-06 10:02:28] |
| User716459 - Posts: 165 |
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Sierra doesn't work. I have to use Rhitmic to work with prop. I have my indicators in Sierra and can't have them in Ninja. If Sierra won't work, I have to change to Ninja. Please fix this. I am very anxious to stay with you guys, but Sierra is not working. |
| [2025-06-06 14:08:38] |
| John - SC Support - Posts: 40422 |
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We do not know any other way to state this. The studies you are referring to were created by someone other than Sierra Chart. As such, there is nothing we can do to make them work. You need to get with the original creator of the studies to have them fix the issue. This is NOT a Sierra Chart issue. It is related to the studies that you are trying to use. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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