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Support Board

Date/Time: Tue, 01 Jul 2025 17:04:16 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Account Help -- Sierra/Transact
User737278 		2021-04-01 18:03:45
John - SC Support LPN LP 		1 548
Data Feed
User543113 		2021-04-01 18:02:02
John - SC Support LPN LP 		1 460
Orders Rejected
User663906 		2021-04-01 17:58:42
John - SC Support LPN LP 		1 493
start account
User267133 		2021-04-01 17:55:50
John - SC Support LPN LP 		1 473
I am missing the data from yesterday when I closed the platform until I opened it
User419384 		2021-04-01 17:51:07
John - SC Support LPN LP 		15 843
need help with getting a service package
User334445 		2021-04-01 17:48:22
John - SC Support LPN LP 		12 841
Quick Question About AMP ? Data Feeds
User175324 		2021-04-01 17:46:08
John - SC Support LPN LP 		1 530
Transact
User984449 		2021-04-01 17:42:53
John - SC Support LPN LP 		1 563
Update Service to Package 11
User757746 		2021-04-01 17:35:48
John - SC Support LPN LP 		1 525
Denali Data Feed
User307927001 		2021-04-01 17:33:53
John - SC Support LPN LP 		1 546
Delayed data feed
Keletso53 		2021-04-01 17:24:23
John - SC Support LPN LP 		1 471
Delayed Data
User716575 		2021-04-01 17:22:16
John - SC Support LPN LP 		1 486
no account
Alberto Cusac Vega 		2021-04-01 17:13:44
John - SC Support LPN LP 		1 569
charts not loading
User360379 		2021-04-01 17:09:20
John - SC Support LPN LP 		1 464
quotes delayed
User420219 		2021-04-01 17:07:52
John - SC Support LPN LP 		1 485
Help with Real Time Data Denali-AMP
NandoB 		2021-04-01 17:06:06
John - SC Support LPN LP 		1 438
The Denali Data Feed Not working
UserSravan 		2021-04-01 17:02:25
John - SC Support LPN LP 		1 601
i paid for 6 months of data and wont let me activate my account
User871472 		2021-04-01 15:42:31
John - SC Support LPN LP 		1 581
Re-Authorize Trading account for TT Order Routing
User148596 		2021-04-01 15:31:23
John - SC Support LPN LP 		1 434
Cumulative delta uptick volume/downtick volume
User266447 		2021-04-01 15:13:22
John - SC Support LPN LP 		4 1478
Payments for sierra
User266447 		2021-04-01 15:09:19
John - SC Support LPN LP 		1 509
SC Futures Order Routing/Data doesn't connect to AMP account
User553932 		2021-04-01 15:07:37
John - SC Support LPN LP 		1 5884
TPO is missing
User675175 		2021-04-01 14:52:15
John - SC Support LPN LP 		1 660
having issues getting back into sierra
User620383 		2021-04-01 14:36:40
John - SC Support LPN LP 		9 691
Consulta sobre Fecha de finalización del uso de la Plataforma Sierra Chart
User907722 		2021-04-01 14:18:56
User907722 LPN LP 		2 482
Link for Service package 10 and LIved Denali data feed for 6 months
User357583 		2021-04-01 14:14:49
John - SC Support LPN LP 		1 435
Sierra acceptable brokers for once a month CME login Denali Data Feed
User108890 		2021-04-01 14:05:54
John - SC Support LPN LP 		1 715
Getting connection error message in Sierra after upgrading to package 11
User843231 		2021-04-01 14:02:06
John - SC Support LPN LP 		1 498
Logon disabled
mpva80 		2021-04-01 13:46:03
John - SC Support LPN LP 		1 481
Number Bars Calculated Values 2
User837393 		2021-04-01 13:45:21
John - SC Support LPN LP 		9 1456
Chart Values/Cross hair
User106509 		2021-04-01 13:41:52
User75002 LPN LP 		7 1783
Access TPO profile information from another chart
Ernie Doo 		2021-04-01 13:25:52
Ernie Doo LPN LP 		3 617
Delayed
User797992 		2021-04-01 13:20:39
Sierra Chart Engineering LPN LP 		1 415
Sierra Order Routing?
User450463 		2021-04-01 12:48:48
Sierra Chart Engineering LPN LP 		1 505
[User Discussion] - New rules regarding payment
User266447 		2021-04-01 12:35:28
Mr.Arsov LPN LP 		4 577
Micro NQ Symbol Not Loading
User969241 		2021-04-01 12:14:25
Sierra Chart Engineering LPN LP 		1 537
Need Help: Study not loading at times on startup
rahul 		2021-04-01 03:42:15
Sierra Chart Engineering LPN LP 		1 523
AMP
User557529 		2021-04-01 03:26:03
User160234 LPN LP 		3 1180
I've changed my time zone settings to PST yet it's still showing UTC on trade activity?
SabikiSensei 		2021-04-01 02:51:47
Sierra Chart Engineering LPN LP 		1 559