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Support Board

Date/Time: Sun, 21 Dec 2025 09:58:36 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Disconnect.
User342040 		2022-08-09 20:47:17
Sierra_Chart Engineering LPN LP 		12 573
Alert condition not working
User411320 		2022-08-09 19:56:07
User411320 LPN LP 		2 556
Data bursting
User285128 		2022-08-09 19:54:16
Sierra_Chart Engineering LPN LP 		4 502
The Chartbook file is not compatible. Contact support for help with converting it.
LipinRD 		2022-08-09 19:25:40
Sierra_Chart Engineering LPN LP 		4 744
Reactivation
User562957 		2022-08-09 19:20:59
User562957 LPN LP 		6 555
I can't upload a chartbook
User707307 		2022-08-09 18:39:14
John - SC Support LPN LP 		1 447
Service Activation
L Robert Vogel 		2022-08-09 18:11:19
John - SC Support LPN LP 		1 494
Service Package 10 - Integrated Standard
Steve_User 		2022-08-09 17:44:47
John - SC Support LPN LP 		1 1023
ORDER FLOW AND VOLUME PROFILE
Camilo Rodriguez 		2022-08-09 17:08:46
John - SC Support LPN LP 		1 2725
order fill acting weird
User130417 		2022-08-09 16:33:34
Sierra Chart Engineering LPN LP 		6 675
Drawing then chart movement by
THANOS929 		2022-08-09 16:10:40
John - SC Support LPN LP 		1 463
Numbers Bars Question
User939100 		2022-08-09 15:15:50
John - SC Support LPN LP 		1 653
denali data feed trial request
User788124 		2022-08-09 14:49:24
John - SC Support LPN LP 		1 508
Data
User870801 		2022-08-09 14:40:26
John - SC Support LPN LP 		1 447
Write sub-chart data to the main chart candles
User372626 		2022-08-09 14:12:50
John - SC Support LPN LP 		4 614
Chart Drawing Time shows zero
User311344 		2022-08-09 14:07:48
User311344 LPN LP 		5 609
Change X Axis From Time To A Whole Number
User483852 		2022-08-09 14:07:17
John - SC Support LPN LP 		1 581
Data stopped; can't get it to reatart
User341960 		2022-08-09 13:45:21
User341960 LPN LP 		6 636
Deleting a profile
Kellie Lacey 		2022-08-09 11:27:26
Kellie Lacey LPN LP 		2 503
acsil s_UseTool - cannot delete my text/lines
User92573 		2022-08-09 11:26:53
Sierra_Chart Engineering LPN LP 		1 1512
Copy chart drawings to different chartbook
Mustang77 		2022-08-09 11:17:47
Sierra_Chart Engineering LPN LP 		1 682
MaxConnectionsForSameDevice = 3 after paying for 5 connections.
ProfitableTrader 		2022-08-09 11:16:04
Sierra_Chart Engineering LPN LP 		3 560
LME DATA
User801846 		2022-08-09 10:00:43
User146848 LPN LP 		5 1100
[Programming Help] - Value Charts and Value Chart Levels
Faruk Guven 		2022-08-09 00:57:20
User90125 LPN LP 		2 563
Download Sierra Chart - Issue
User575301 		2022-08-08 22:57:55
Sierra Chart Engineering LPN LP 		3 702
data question
User500207 		2022-08-08 22:14:51
John - SC Support LPN LP 		1 519
Question about dom data depths is not present
User342118 		2022-08-08 22:06:29
John - SC Support LPN LP 		1 513
2nd and 3rd instances using Rithmic data feed and not Denali
User873130 		2022-08-08 22:05:32
John - SC Support LPN LP 		3 610
Error Message with CQG WebAPI / WH Selfinvest
User715310 		2022-08-08 21:38:54
John - SC Support LPN LP 		1 909
issue with filling the area beetween two donchian channel highs
User275592 		2022-08-08 21:28:32
User275592 LPN LP 		5 527
Not receiving data
User445808 		2022-08-08 21:26:35
John - SC Support LPN LP 		1 467
Simply move a rectangle
User685236 		2022-08-08 21:22:08
John - SC Support LPN LP 		4 999
Data with TPOs
polymorph 		2022-08-08 21:13:02
John - SC Support LPN LP 		3 529
CrossFromBelow Alert for POC crossing only for previous candle
Kai 		2022-08-08 20:22:59
Sawtooth LPN LP 		5 1246
Change in setting does not take effect
User181801 		2022-08-08 20:18:10
Radu Sirbu LPN LP 		4 526
[Programming Help] - Support for vertically-centered text in tools added by a custom study
User606846 		2022-08-08 20:10:06
User606846 LPN LP 		0 439