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Support Board

Date/Time: Wed, 17 Sep 2025 22:03:54 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Function Keys
User672422 		2022-08-14 12:54:43
User672422 LPN LP 		2 480
Not functioning
User862932 		2022-08-14 11:15:04
Sierra_Chart Engineering LPN LP 		1 411
A portion of Denali data not loading for ES (SC version 2419)
sunwuplainview 		2022-08-14 09:06:35
Sierra_Chart Engineering LPN LP 		1 437
Setup help needed for denali + AMP
Rosalba 		2022-08-13 18:30:51
Rosalba LPN LP 		2 520
same chart settings but different candles
User411320 		2022-08-13 16:18:43
Sierra_Chart Engineering LPN LP 		4 507
POC different
User411320 		2022-08-13 16:17:34
Sierra_Chart Engineering LPN LP 		1 469
Control Bar Buttons
hinessy 		2022-08-13 16:13:30
Sierra_Chart Engineering LPN LP 		1 413
Data/ trading services
Andyswey 		2022-08-13 16:12:43
Sierra_Chart Engineering LPN LP 		1 517
Not Receiving Denali Data
Rich_B 		2022-08-13 08:57:05
Rich_B LPN LP 		3 552
How do you fix the massive gaps in historical denali volume data?
User280673 		2022-08-12 21:58:46
User280673 LPN LP 		2 481
Change in markets available after update & renewal using Denali & CQG
BenjaminR 		2022-08-12 21:53:14
John - SC Support LPN LP 		5 553
Trouble loading Sierra Charts using Parallels to convert Mac to PC
User700116 		2022-08-12 21:19:01
John - SC Support LPN LP 		3 608
Spreadsheet system for Trading
User585993 		2022-08-12 21:12:56
John - SC Support LPN LP 		8 604
VIX - Trade - IBKR - 'EtradeOnly'-Error
Tom_Tom 		2022-08-12 20:55:24
Tom_Tom LPN LP 		2 643
Commission on position line
User459170 		2022-08-12 19:50:33
John - SC Support LPN LP 		6 869
[User Discussion] - New kiwi's stuff for 2020+ 🇳🇿 🎆 🎇 🎆 🇦🇺
Kiwi 		2022-08-12 18:19:20
RMF2 LPN LP 		3 1625
QuoteBoard
Anthonia Solomon 		2022-08-12 17:50:22
John - SC Support LPN LP 		1 1630
Server down for SPY?
Techotomy 		2022-08-12 17:33:49
Techotomy LPN LP 		1 425
Delayed Execution using Trade Window
User97146 		2022-08-12 17:10:42
Sierra_Chart Engineering LPN LP 		1 470
Loss Liquidator
User525384 		2022-08-12 16:48:48
User525384 LPN LP 		4 660
Rithmic Direct - DTC (Not enabled on package)
U.Sohyur 		2022-08-12 16:42:14
U.Sohyur LPN LP 		3 778
Balance problems
User919232 		2022-08-12 16:37:17
John - SC Support LPN LP 		1 422
Access calculated values background color for Numbers Bars in spreadsheet or ACSIL
JTW1979 		2022-08-12 16:33:01
John - SC Support LPN LP 		1 438
How to download Sierra using Parallels Windows converter on a MAC
User700116 		2022-08-12 15:18:31
Sierra_Chart Engineering LPN LP 		1 398
i forgot to log out from my home pc
coachted 		2022-08-12 14:58:07
coachted LPN LP 		4 781
Not Connected
User72965 		2022-08-12 14:54:05
Sierra_Chart Engineering LPN LP 		1 359
Trade Activity Log blank column: ClientOrderID
DabbaDo 		2022-08-12 12:27:46
Sierra_Chart Engineering LPN LP 		3 462
Pulling Stacking Column Totals.
User696736 		2022-08-12 12:07:33
User626628 LPN LP 		2 959
charts keep defaulting to ESU23-CME rather than ESU22-CME
Benz 		2022-08-12 11:19:51
Sierra_Chart Engineering LPN LP 		1 531
Need SC Exchange Data Feed And Teton Feed Simultaneously
User732740 		2022-08-12 10:41:57
Sierra_Chart Engineering LPN LP 		2 445
Quote board not populating and charts not loading
User820638 		2022-08-12 09:59:36
Sierra_Chart Engineering LPN LP 		1 409
On 2-week trial, but paid for Denali and now would like to cancel
tradertrader 		2022-08-11 20:25:22
tradertrader LPN LP 		2 445
had to move data to different disc drive and things have changed
brent d seymour 		2022-08-11 20:20:12
John - SC Support LPN LP 		3 437
Color Based Condition - Long & Short
User585993 		2022-08-11 19:59:58
John - SC Support LPN LP 		12 646
Orders opened and closed instantly with a loss of 1 tick
Radu Sirbu 		2022-08-11 18:38:51
Radu Sirbu LPN LP 		4 508
Data Download Error
User522702 		2022-08-11 18:11:28
John - SC Support LPN LP 		1 413
CQG WebApi (not enabled on package)
Usuario 		2022-08-11 18:04:17
SC Support LPN LP 		1 450
HO calendar spread dom data seems incorrect.
voided 		2022-08-11 17:55:23
voided LPN LP 		14 1054
Target Order Tick Up/ Down not working
User286186 		2022-08-11 17:44:21
NeXie LPN LP 		7 809