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Support Board

Date/Time: Sun, 28 Jun 2026 09:18:31 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Personal data won't login
TravelGoals 		2024-10-21 20:11:07
John - SC Support LPN LP 		3 525
Not able to load 15 range on footprint chart
User558370 		2024-10-21 19:38:17
John - SC Support LPN LP 		1 396
Connecting Sierra with Trading Platform Help (TPH)
User214155 		2024-10-21 18:46:50
User214155 LPN LP 		2 1090
download
User992504 		2024-10-21 17:47:55
John - SC Support LPN LP 		1 705
TPO Volume Profile disappearing whenever I reset profiles to their standard view.
FXutures 		2024-10-21 17:45:40
John - SC Support LPN LP 		3 517
BUG: Trading Shortcut Keys Triggered when Typing in a Text Box in the Trade Window
ycomp 		2024-10-21 17:22:32
John - SC Support LPN LP 		1 467
Rithmic server list missing
User84094 		2024-10-21 17:11:08
John - SC Support LPN LP 		3 1457
Two Data Feeds, Same Broker
User453661 		2024-10-21 16:05:31
John - SC Support LPN LP 		1 439
Blank List for Rithmic DTC
U.Sohyur 		2024-10-21 15:59:49
John - SC Support LPN LP 		2 493
horizontal line
User734593 		2024-10-21 15:55:40
John - SC Support LPN LP 		25 1191
corrupt data on historical charts
Shlomi.B 		2024-10-21 15:35:39
John - SC Support LPN LP 		10 556
Help wanted with respect to packages based on the future instruments I trade.
ankurbabbar 		2024-10-21 15:31:33
John - SC Support LPN LP 		1 391
Limit Study Days
User131975 		2024-10-21 15:20:54
John - SC Support LPN LP 		1 738
Modify live bracket order by removing only one side of bracket
User321619 		2024-10-21 14:58:54
Sierra_Chart Engineering LPN LP 		1 396
Spreadsheet Study / Alerts
User38606 		2024-10-21 14:56:48
John - SC Support LPN LP 		1 347
DVP doesnt Sync
User131975 		2024-10-21 14:53:59
John - SC Support LPN LP 		2 426
[User Discussion] - Larger handles for drawing tool
User840187 		2024-10-21 14:27:18
User840187 LPN LP 		0 338
market depth with tpo
User136282 		2024-10-21 14:03:31
John - SC Support LPN LP 		3 2108
[User Discussion] - List of DLLs on load
ycomp 		2024-10-21 13:56:36
John - SC Support LPN LP 		1 455
Footprint chart for ES
jaivir96 		2024-10-21 13:54:36
John - SC Support LPN LP 		7 1656
[User Discussion] - Clock Study without Seconds display?
ycomp 		2024-10-21 13:50:57
ycomp LPN LP 		0 343
[User Discussion] - Bill Williams Fractals
idude 		2024-10-21 12:25:09
User411320 LPN LP 		8 7463
Chart Trade Settings/ Order Fills/ Display
nicktrader 		2024-10-21 10:47:29
nicktrader LPN LP 		0 613
Numbers Bars Delta Example SHOW 250+ or -250 ONLY
TopGunTrader 		2024-10-21 10:19:36
Acro LPN LP 		2 3414
connecting to IB and trade asian futures
User894728 		2024-10-21 00:39:05
Sierra_Chart Engineering LPN LP 		3 433
Rollover
KevinDiard 		2024-10-20 19:00:11
Sierra_Chart Engineering LPN LP 		3 465
Equity Curve
User432142 		2024-10-20 18:29:17
User509533 LPN LP 		7 3309
TIME AND SALES
User257481 		2024-10-20 16:33:07
User257481 LPN LP 		48 1480
Payment not showing
User894891 		2024-10-20 14:00:44
Sierra_Chart Engineering LPN LP 		1 457
Reset Free Trial
User821837 		2024-10-20 13:53:44
Sierra_Chart Engineering LPN LP 		1 355
Wide range bar study showing only one color
OliviaKim 		2024-10-20 01:30:16
OliviaKim LPN LP 		2 524
setting overnight and NY session tpo separate on each chart
User538826 		2024-10-20 01:28:21
John - SC Support LPN LP 		1 984
Package
User548772 		2024-10-20 01:20:38
John - SC Support LPN LP 		3 406
our account has been tagged as a Professional. If this is not valid...
User175867 		2024-10-20 01:15:51
John - SC Support LPN LP 		1 609
What is the current, best way to trade EUREX as a resident of the USA?
xORDERBOOKx 		2024-10-19 23:32:57
xORDERBOOKx LPN LP 		2 521
ERRPR: Differing values for pack size within the same class (4, 8)
skalaydzhiyski 		2024-10-19 20:00:03
skalaydzhiyski LPN LP 		4 509
Trade Activity Log does not appear
User295625 		2024-10-19 16:36:51
User295625 LPN LP 		9 539
total session volume numbers on DOM
User449884 		2024-10-19 16:24:44
User449884 LPN LP 		2 668