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Support Board

Date/Time: Mon, 02 Feb 2026 09:56:02 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
How to Auto Update Daily Historical Data Files?
User473422 		2021-03-04 03:24:18
shullva LPN LP 		1 555
ETH/RTH Issues
User377189 		2021-03-04 01:28:06
Sierra Chart Engineering LPN LP 		5 1010
Hidden Orders
Arthur Marcus 		2021-03-03 23:24:42
Arthur Marcus LPN LP 		0 579
blank charts
tsaav20 		2021-03-03 23:15:48
Sierra Chart - Max LPN LP 		1 740
AMP Help
User133298 		2021-03-03 22:53:39
User133298 LPN LP 		2 664
Changing from package 5 to package 12...
homestar 		2021-03-03 22:45:38
John - SC Support LPN LP 		2 689
Delayed data
User499894 		2021-03-03 22:40:52
John - SC Support LPN LP 		3 775
Trying to connect to new instance
gmorgan111 		2021-03-03 22:27:04
John - SC Support LPN LP 		1 547
[User Discussion] - Eurex night data
AKR 		2021-03-03 20:26:48
User13668 LPN LP 		3 595
AMP / SC Denali and CQG
DerrickA 		2021-03-03 20:17:24
John - SC Support LPN LP 		1 707
My account
SurfTrader 		2021-03-03 20:13:58
John - SC Support LPN LP 		13 837
Targets and stops of attached orders do not adjust to actual parent fills anymore
User882915 		2021-03-03 20:09:51
Sierra Chart Engineering LPN LP 		3 645
SC Futures Order Routing/Data order update (Order reject)
vish100 		2021-03-03 19:44:21
John - SC Support LPN LP 		5 727
bridge to metatrader 5
msscba 		2021-03-03 19:21:39
User888583 LPN LP 		3 5009
Subinstance working orders
User156295 		2021-03-03 19:04:16
John - SC Support LPN LP 		17 1378
download of historical market depth data from SC not working
User12089 		2021-03-03 18:58:50
User12089 LPN LP 		2 1038
Difficulty reactivating data feed
todds 		2021-03-03 18:39:46
John - SC Support LPN LP 		1 645
trade window always resets my stops/targets while in the session
User675119 		2021-03-03 18:34:05
John - SC Support LPN LP 		1 670
Hello test Sierra and dataffed
berlin 		2021-03-03 18:26:13
John - SC Support LPN LP 		4 673
realtime data
fan 		2021-03-03 18:15:16
John - SC Support LPN LP 		1 493
Market Depth + Data Feed
User600744 		2021-03-03 17:54:38
User39772 LPN LP 		6 1697
Trading Service Live
User936370 		2021-03-03 17:52:54
John - SC Support LPN LP 		1 525
Using Denali data with CQG Login
Skebershky 		2021-03-03 17:44:01
John - SC Support LPN LP 		1 731
Real Time Data for E-Mini S&P 500 Futures
NVPaul 		2021-03-03 17:39:47
John - SC Support LPN LP 		1 1675
Market depth
User41512 		2021-03-03 17:17:02
Sierra Chart Engineering LPN LP 		3 711
Continuous Contract Data missing days and now not loading days
User762875 		2021-03-03 17:15:26
Sierra Chart Engineering LPN LP 		7 2060
Alerts
User72965 		2021-03-03 16:58:30
John - SC Support LPN LP 		1 609
Market Depth Sierra Charts Data Feed
User751739 		2021-03-03 16:47:48
User751739 LPN LP 		0 534
[Programming Help] - Exporting highs, lows, opens, and settlements to spreadsheet
User509015 		2021-03-03 16:21:19
Sawtooth LPN LP 		1 564
Data feed , CQG with AMP
msinibaldi 		2021-03-03 15:58:29
msinibaldi LPN LP 		0 585
EUREX Exchange data - no volume on notice board
nileshdesai83 		2021-03-03 15:36:38
nileshdesai83 LPN LP 		7 611
[User Discussion] - ACSIL DRAWING_LINEAR_REGRESSION: not updated properly when moved
ZenAlchemist 		2021-03-03 15:11:17
ZenAlchemist LPN LP 		1 712
Live trading
User246799 		2021-03-03 14:36:34
John - SC Support LPN LP 		1 674
Disattivazione di tutti i servizi
Utente905278 		2021-03-03 14:32:34
John - SC Support LPN LP 		1 530
Account Not Found
User218360 		2021-03-03 14:27:32
John - SC Support LPN LP 		1 595
Restarting Services
NMH 		2021-03-03 14:25:00
John - SC Support LPN LP 		1 573
Previous Daily Close
User78442 		2021-03-03 13:02:20
User840539 LPN LP 		5 3357
Cumulative Last Size in Current Traded Volume with columns separated for Bid and Ask
Oceans 		2021-03-03 12:54:12
Oceans LPN LP 		0 965