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Support Board

Date/Time: Tue, 28 Apr 2026 01:30:47 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
I'm trying to place a stop-limit with offset, but the order executes at the stop price.
User414533 		2021-05-07 06:00:35
Sierra Chart Engineering LPN LP 		1 854
DOM does not appear correctly
User260950 		2021-05-07 04:15:04
Sierra Chart Engineering LPN LP 		2 590
VWAP ETH and RTH
grantx 		2021-05-07 03:48:50
Sierra Chart Engineering LPN LP 		4 3927
Replay mode - backtesting relevancy/ correct settings?
User58008 		2021-05-07 03:38:40
Sierra Chart Engineering LPN LP 		1 678
[Programming Help] - Exception in Custom ACSIL study
jmt816 		2021-05-07 02:20:40
ondafringe LPN LP 		5 1281
Request you continue to support AMP / CQG
JohnR - User831573 		2021-05-07 02:18:59
Sierra Chart Engineering LPN LP 		1 704
Real-time Data Question
ShawnH 		2021-05-07 02:16:26
Sierra Chart Engineering LPN LP 		1 628
sierra chart supported brokers
User945898 		2021-05-06 22:24:38
Sierra_Chart Engineering LPN LP 		1 1095
Not receiving any data on DAX
Channas 		2021-05-06 22:23:53
User13668 LPN LP 		3 756
Hello question about double datafeeds!
Mr.DaxF 		2021-05-06 21:16:28
Mr.DaxF LPN LP 		4 707
Miss-match between entry and close of trade, with older entry(?)
User964132 		2021-05-06 20:32:11
User964132 LPN LP 		3 755
Sim account in 2nd instance not recognized in ver. 2253
RMos22 		2021-05-06 19:58:28
Sierra_Chart Engineering LPN LP 		4 678
Please refund I dont know how to post message in the support board
User447693 		2021-05-06 19:36:50
User447693 LPN LP 		2 759
Can we use Your data feed and IB feed at the same time ?
GravisHTG 		2021-05-06 19:36:01
Sierra_Chart Engineering LPN LP 		2 682
Micro BTC data
User525965 		2021-05-06 19:07:37
Sierra_Chart Engineering LPN LP 		2 637
Gold / oil charts
User531621 		2021-05-06 18:14:30
John - SC Support LPN LP 		1 607
Arrow on chart
gretat 		2021-05-06 18:12:43
John - SC Support LPN LP 		1 764
Upgrading SC from 32 bit to 64 bit.
User949982 		2021-05-06 18:09:27
User949982 LPN LP 		2 728
inaccurate MID
User148596 		2021-05-06 18:08:47
User148596 LPN LP 		8 691
New-AMP with Sierra and CQG with web trading
User447693 		2021-05-06 18:04:28
John - SC Support LPN LP 		3 790
trading live failure
User201267 		2021-05-06 18:03:20
John - SC Support LPN LP 		1 548
Using Sierra Chart through AMP
User965825 		2021-05-06 18:01:45
John - SC Support LPN LP 		1 942
Chart vs Dome
User997788 		2021-05-06 17:53:50
John - SC Support LPN LP 		3 717
DATA
User973892 		2021-05-06 17:49:32
John - SC Support LPN LP 		1 537
Trading
User787121 		2021-05-06 16:54:11
John - SC Support LPN LP 		1 574
Not receiving real time data
User25309 		2021-05-06 16:27:24
Sierra_Chart Engineering LPN LP 		3 689
In the cards?
User940772 		2021-05-06 16:19:32
User940772 LPN LP 		2 679
Error in historical data on US Equities
Adam Schwartz 		2021-05-06 15:58:20
Adam Schwartz LPN LP 		5 703
Last Trade Price Box
SierraTraders 		2021-05-06 15:39:26
John - SC Support LPN LP 		3 1004
Denali data is delayed !!!
TJezz 		2021-05-06 15:32:17
John - SC Support LPN LP 		5 1056
Market By Order ASCIL Example
User769783 		2021-05-06 15:19:33
User769783 LPN LP 		4 1148
You have 1 updated Account Support Ticket(s).
User183724 		2021-05-06 15:12:03
John - SC Support LPN LP 		1 667
Denali feed with TT order routing setup with Sweet Futures
Besstal 		2021-05-06 14:42:24
John - SC Support LPN LP 		3 924
Missing data on Canadian Dollar daily chart, ok on intraday
User844383 		2021-05-06 14:07:42
User844383 LPN LP 		18 960
My EUREX data is frozen
Tofer 		2021-05-06 13:52:36
John - SC Support LPN LP 		3 843
I am not receiving data
User207056 		2021-05-06 13:49:44
John - SC Support LPN LP 		1 664
Sierra Stopped trading
User555708 		2021-05-06 09:30:14
Sierra_Chart Engineering LPN LP 		1 689
Denali DAX datafeed outage
User320644 		2021-05-06 09:30:05
Sierra_Chart Engineering LPN LP 		4 726