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Support Board

Date/Time: Tue, 03 Feb 2026 05:10:05 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
I am not getting real time data
User262655 		2021-03-29 18:57:53
John - SC Support LPN LP 		3 639
Data Feed
Halil Helvaci 		2021-03-29 18:54:58
John - SC Support LPN LP 		3 734
Price Overlay - 1min Volume in 10min Candle Chart
Tobi555 		2021-03-29 18:42:40
John - SC Support LPN LP 		1 609
Interactive Broker Data Feed
User78745 		2021-03-29 18:26:12
John - SC Support LPN LP 		4 737
CQG
AC136339 		2021-03-29 18:13:13
John - SC Support LPN LP 		19 2495
Data feed is not real time
Skywalker 		2021-03-29 18:12:03
Skywalker LPN LP 		5 654
DOM/Orderbook Bitmex messed up
esc! 		2021-03-29 18:11:07
esc! LPN LP 		3 716
What package do I need to get if I have an active Tradovate account
User708229 		2021-03-29 18:06:51
John - SC Support LPN LP 		7 2178
[User Discussion] - Change from CQG to Denali and Order Routing through Sierra
User141413 		2021-03-29 17:49:40
John - SC Support LPN LP 		1 663
Denali Feed Delayed
User876908 		2021-03-29 17:45:01
John - SC Support LPN LP 		1 566
Authorized Trading Account
User894550 		2021-03-29 17:32:05
Sierra Chart Engineering LPN LP 		9 762
Chart Data showing a 3 or 4 Second Delay (DD)
User703411 		2021-03-29 17:18:37
Sierra Chart Engineering LPN LP 		2 1092
TT Order Routing
User168412 		2021-03-29 17:03:21
John - SC Support LPN LP 		3 804
Sierra Charts Order Routing Service
Meklon 		2021-03-29 16:56:57
Meklon LPN LP 		2 762
Price bar graphics
58LesPaul 		2021-03-29 16:55:33
John - SC Support LPN LP 		1 597
Price ladder glitching
Trac 		2021-03-29 16:50:47
John - SC Support LPN LP 		10 1035
Migration from Package 5 to Package 11 with remaining credit
User470516 		2021-03-29 15:39:29
John - SC Support LPN LP 		1 766
Out of range value in SPY 30m charts on Dec 21 2020 13:00
trader0222 		2021-03-29 15:38:51
John - SC Support LPN LP 		1 587
Transaction Log and Payment receipts
User470516 		2021-03-29 15:24:38
Sierra Chart - Max LPN LP 		1 792
Automatic Trade Management with OCO function
User418920 		2021-03-29 15:16:20
John - SC Support LPN LP 		4 864
Open Charbook Group - V 2243 issue
User877753 		2021-03-29 14:47:31
John - SC Support LPN LP 		1 622
How do I use "Replay Chart" without giving away the chart beforehand
User845052 		2021-03-29 14:35:38
John - SC Support LPN LP 		4 2121
my would my 20dsma be different than other people's
User849502 		2021-03-29 14:23:59
Sierra Chart Engineering LPN LP 		4 780
Duration of service packages
User109490 		2021-03-29 14:20:53
John - SC Support LPN LP 		1 615
Displaying 'Ask Volume Bid Volume Difference Text' ONLY in Lable Column of Chart DOM
User023822 		2021-03-29 14:14:27
John - SC Support LPN LP 		4 1821
Attached Orders
User99275 		2021-03-29 14:08:15
Sierra Chart Engineering LPN LP 		1 631
Transferring Global Graphics settings
User664240 		2021-03-29 13:59:38
John - SC Support LPN LP 		5 2349
Connection problem delayed courses
User688133 		2021-03-29 13:58:16
John - SC Support LPN LP 		1 648
Looking for insight into how to connect with
mhren 		2021-03-29 13:47:42
John - SC Support LPN LP 		1 698
Trading Futures
inusuel 		2021-03-29 13:45:57
John - SC Support LPN LP 		1 619
Confused, about the new Denali data feed.
User679347 		2021-03-29 13:18:22
Sierra Chart Engineering LPN LP 		1 730
No Data and Not Connected
User344276 		2021-03-29 13:15:17
Sierra Chart Engineering LPN LP 		4 735
Problems with Flex Renko
Alv P 		2021-03-29 13:07:29
Sierra Chart Engineering LPN LP 		3 821
Binance - Slow data download ETH and BTC
User623552 		2021-03-29 13:06:15
Sierra Chart Engineering LPN LP 		1 882
Starting Sierra charts
User875407 		2021-03-29 07:53:31
User216808 LPN LP 		4 857
Replay speed is different among historical and recorded data
KylieV1618 		2021-03-29 05:40:30
Sierra Chart Engineering LPN LP 		3 921
change to deniali datafeed
User125903 		2021-03-29 04:02:15
Sierra Chart Engineering LPN LP 		42 2498