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Direct MessagesDate/Time: Tue, 21 May 2024 23:33:14 +0000
intraday data not working for NISS NQ; cum delta bars study not working for historical
View Count: 397
| [2021-08-29 17:11:55] |
| User283743 - Posts: 38 |
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As the title says, I can only get NISS NQ (Nasdaq 100 only) data on a historical chart, when I switch to intraday (4hr onwards) the data disappears; conversely the cum delta study only works for intraday; when I switch to historical (daily onwards) , the study does not display. Probably some settings I am not aware of not right. Any help appreciated. |
| [2021-08-29 20:16:17] |
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I can only get NISS NQ (Nasdaq 100 only) data on a historical chart, when I switch to intraday (4hr onwards) the data disappears;
Regarding the above:Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. conversely the cum delta study only works for intraday;
Yes this is true and the documentation explains that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-08-29 20:16:40
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| [2021-08-30 11:26:50] |
| User283743 - Posts: 38 |
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Software version: 2292 64-bit | 2021-08-30 07:24:26.574 Primary Thread ID: 1864 | 2021-08-30 07:24:26.574 Usage end date: 2021-10-03 | 2021-08-30 07:24:26.574 Enabled for: Advanced Features 2. | 2021-08-30 07:24:26.574 Enabled for: Sierra Chart Historical Data Service. | 2021-08-30 07:24:26.574 Enabled for: Denali Real-Time Exchange Data Feed. | 2021-08-30 07:24:26.574 Enabled for: Delayed Denali Exchange Data Feed. | 2021-08-30 07:24:26.574 Enabled for exchange2: CME | 2021-08-30 07:24:26.574 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-08-30 07:24:26.574 Current selected Data/Trading service: SC Data - All Services | 2021-08-30 07:24:26.574 Custom symbol settings values: enabled | 2021-08-30 07:24:26.574 Chart Update Interval: 500 | 2021-08-30 07:24:26.574 Intraday Data Storage Time Unit: 0 | 2021-08-30 07:24:26.574 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-08-30 07:24:26.574 2021-08-30 11:24:26 Local computer time in UTC | 2021-08-30 07:24:26.574 2021-08-30 07:24:26 Local computer time in SC Time Zone | 2021-08-30 07:24:26.574 2021-08-30 09:56:51 Server time in UTC | 2021-08-30 07:24:26.574 Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-08-30 07:24:26.574 Program path: E:\SierraChart\ | 2021-08-30 07:24:26.574 Data Files path: E:\SierraChart\Data\ | 2021-08-30 07:24:26.574 OS Version Number: 10.0 | 2021-08-30 07:24:26.574 Locale Setting: C | 2021-08-30 07:24:26.574 DLLs: GomMPPro.dll, GomMPPro_64.dll, GomOrderFlowPro.dll, GomOrderFlowPro_64.dll, OFA Bars (by Zdislav)_64.dll, TicinoMathV3.0.dll, TicinoMathV3.0_64.dll, tradeinpool.dll, tradingpoolV4_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll, WMOv4.dll, WMOv4_64.dll, zyp sierra free (2020)_64.dll, zyp sierra free_64.dll, VolumeTickerComparison_64.dll, VolumeComparison_64.dll, TickStatistics_64.dll, StatisticsBubbles_64.dll, ReconstructedTape_64.dll, ProfileValue_64.dll, ProfilePeriods_64.dll, PriceTickDivergence_64.dll | 2021-08-30 07:24:26.575 Allowed protected custom studies: Wem's Orderflow, Wem's Orderflow Analysis, zyp_app, zyp_download_free | 2021-08-30 07:24:26.575 File compression not supported on file system. E:\SierraChart\Data\NISS-NQ.scid. Windows error code 1: Incorrect function. | 2021-08-30 07:24:38.583 Added historical Intraday data request for NISS-NQ to the queue. | 2021-08-30 07:24:38.583 Intraday data recording state for symbol NISS-NQ is set to download 'Pending'. | 2021-08-30 07:24:38.583 Triggering next historical data download in queue. | 2021-08-30 07:24:38.583 HD Request # 16 | Downloading Intraday chart data for NISS-NQ to the file NISS-NQ.scid. Service: statscalc | 2021-08-30 07:24:38.583 File compression not supported on file system. E:\SierraChart\Data\NISS-NQ.scid. Windows error code 1: Incorrect function. | 2021-08-30 07:24:38.583 Reloading all charts with filename: NISS-NQ.scid | 2021-08-30 07:24:38.583 File compression not supported on file system. E:\SierraChart\Data\NISS-NQ.scid. Windows error code 1: Incorrect function. | 2021-08-30 07:24:38.587 HD Request # 16 | Download start date-time: 2021-08-29 07:24:38.000000. File last date-time: 00:00:00.000000 | 2021-08-30 07:24:38.587 HD Request # 16 | Using server: ds4.sierracharts.com port 10150 | 2021-08-30 07:24:38.587 Socket (5) | Creating socket. | 2021-08-30 07:24:38.587 Socket (5) | New receive buffer size: 5242880 | 2021-08-30 07:24:38.587 Socket (5) | Connecting to IP: 192.81.56.146. | 2021-08-30 07:24:38.587 HD Request # 16 | Setting DTC encoding to Binary VLS | 2021-08-30 07:24:38.816 HD Request # 16 | Sending historical data logon request message. | 2021-08-30 07:24:38.816 File compression not supported on file system. E:\SierraChart\Data\NISS-NQ.scid. Windows error code 1: Incorrect function. | 2021-08-30 07:24:39.162 NISS-NQ[M] 5 Min #23 | Reloading chart. | 2021-08-30 07:24:39.162 File compression not supported on file system. E:\SierraChart\Data\NISS-NQ.scid. Windows error code 1: Incorrect function. | 2021-08-30 07:24:39.167 File compression not supported on file system. E:\SierraChart\Data\NISS-NQ.scid. Windows error code 1: Incorrect function. | 2021-08-30 07:24:39.167 NISS-NQ[M] 5 Min #23 | Currently no data in file to display. Will start historical data download and real-time updates. File: E:\SierraChart\Data\NISS-NQ.scid | 2021-08-30 07:24:39.171 HD Request # 16 | Requesting Intraday data. Start date-time: 2021-08-29 07:24:38. Record interval: 0. Symbol: NISS-NQ | 2021-08-30 07:24:39.479 HD Request # 16 | Decompressing data. | 2021-08-30 07:24:39.582 File compression not supported on file system. E:\SierraChart\Data\NISS-NQ.scid. Windows error code 1: Incorrect function. | 2021-08-30 07:24:39.666 HD Request # 16 | Receiving Intraday data for NISS-NQ starting at 2021-08-30 04:00:00.000000 | 2021-08-30 07:24:39.802 Socket (5) | CloseSocket call. | 2021-08-30 07:24:39.920 Socket (5) | Shutdown started. Waiting for graceful close. | 2021-08-30 07:24:39.920 Historical data download thread signaled to stop. | 2021-08-30 07:24:39.921 HD Request # 16 | Timestamp of first Intraday data file record written: 2021-08-30 04:00:00.000000 | 2021-08-30 07:24:39.921 HD Request # 16 | Received 12068 Intraday data records from 2021-08-30 04:00:00.000000 to 2021-08-30 07:24:38.000000 (3.4 hours) and wrote 12068 records for NISS-NQ | 2021-08-30 07:24:39.921 File compression not supported on file system. E:\SierraChart\Data\NISS-NQ.scid. Windows error code 1: Incorrect function. | 2021-08-30 07:24:39.939 HD Request # 16 | Add time&sales data | Remembered last file record date-time: 2021-08-30 11:24:38.000000 | 2021-08-30 07:24:39.939 Added 4 Time and Sales records to Intraday data file for NISS-NQ after download. | 2021-08-30 07:24:39.939 HD Request # 16 | Completion time: 1s | 2021-08-30 07:24:39.950 HD Request # 16 | Intraday data download complete for NISS-NQ. Unique request ID: 16 | 2021-08-30 07:24:39.950 Removing historical data download ID 16. | 2021-08-30 07:24:39.950 Real-time Intraday chart data file updates started for NISS-NQ | 2021-08-30 07:24:39.950 Intraday chart data file opened for NISS-NQ | 2021-08-30 07:24:39.950 HD Request # 16 | Enabling Intraday chart updating for symbol. | 2021-08-30 07:24:39.951 Triggering next historical data download in queue. | 2021-08-30 07:24:39.951 No download requests in the queue to start downloads for. | 2021-08-30 07:24:39.951 Socket (5) | Socket gracefully closed by remote side. | 2021-08-30 07:24:40.030 Socket (5) | Closed. | 2021-08-30 07:24:40.030 File compression not supported on file system. E:\SierraChart\Data\NISS-NQ.scid. Windows error code 1: Incorrect function. | 2021-08-30 07:24:41.459 Opened cached Intraday file: E:\SierraChart\Data\NISS-NQ.scid. Thread ID: 17368 | 2021-08-30 07:24:41.459 Date Time Of Last Edit: 2021-08-31 14:20:49
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| [2021-08-31 14:24:20] |
| Sierra_Chart Engineering - Posts: 14443 |
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This request shows a limited amount of data being downloaded: HD Request # 16 | Requesting Intraday data. Start date-time: 2021-08-29 07:24:38. Record interval: 0. Symbol: NISS-NQ | 2021-08-30 07:24:39.479 Following the instructions here should resolve the issue for you: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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