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Advanced Service Settings


Reconnect (Global Settings >> Advanced Service Settings)

This sub-section contains settings related to service reconnections.

Reconnect Daily (Global Settings >> Advanced Service Settings >> Reconnect)

When this option is set to Yes, then Sierra Chart will reconnect to the data and trade servers at the time specified by Reconnect Time and Reconnect Time Zone.

Reconnect Time (Global Settings >> Advanced Service Settings >> Reconnect)

This setting along with the Reconnect Time Zone define the time of the day for which Sierra Chart will reconnect to the data and/or trading system, when Reconnect Daily is set to Yes.

The format for entering the time is HH:MM:SS, where H is hours, M is minutes, and S is seconds.

Reconnect Time Zone (Global Settings >> Advanced Service Settings >> Reconnect)

This is the time zone used with the Reconnect Time to set the daily reconnect when Reconnect Daily is set to Yes.

Select the appropriate time zone from the list.

Reconnect Only On Sunday (Global Settings >> Advanced Service Settings >> Reconnect)

This option is only valid when Reconnect Daily is set to Yes. When Reconnect Only On Sunday is set to Yes, then the reconnection at the set time only occurs on a Sunday.

Reconnect Delay in Milliseconds (Global Settings >> Advanced Service Settings >> Reconnect)

This setting is only valid when Reconnect Daily is set to Yes. When Reconnect Delay in Milliseconds is set to a non-zero number, this specifies the number of milliseconds after the specified time to reconnect that the reconnection will take place.

The purpose of this is to allow a delay for any new Symbol Settings to be retrieved. A recommended value is 10000 milliseconds. Otherwise, the standard delay is used if it is set to 0.

Other (Global Settings >> Advanced Service Settings)

This sub-section contains other miscellaneous settings.

Intraday File Flush Time in Milliseconds (Global Settings >> Advanced Service Settings >> Other)

This setting specifies the time interval in milliseconds where data which has been recorded to Intraday data files will be flushed to the actual operating system file.

In almost all cases this needs to be set at 0. In this case the flush time will be 10000 milliseconds. This should never be changed unless you know what you are doing and it is detrimental performance wise to be setting this lower than 500 ms.

Support Intraday File Compression (Global Settings >> Advanced Service Settings >> Other)

The default for this setting is Yes. When this is set to Yes, then Intraday data files with a file extension of .scid, have compression enabled through the operating system file system. Normally this will be NTFS compression.

Normally this should be set to Yes and not changed. If your file system does not support compression, then set this to No to prevent errors related to file compression.

Translate Symbols Automatically in Chartbooks and Quote Boards (Global Settings >> Advanced Service Settings >> Other)

Crash Reporter (Global Settings >> Advanced Service Settings)

This sub-section contains settings related to the crash reporter.

Write Crash Dump and Terminate on Not Responsive Primary Thread (Global Settings >> Advanced Service Settings >> Crash Reporter)

Non-responsive time in seconds


*Last modified Thursday, 23rd June, 2022.